Page 15 - Warrah Annual Report 2021/2022

Resident Ann enjoying the outdoor spaces at Warrah.
Our ongoing commitment to continuous quality improvement this year saw the restructuring
of our Supported Independent Living services, with a proposal to restructure the leadership team being accepted and rolled out in February. With the removal of the Residential Manager role, we introduced three Cluster Manager positions. The primary focus being the support of our coordinators to focus on development and ensuring we continue to refine and improve our frontline service delivery. We were pleased to welcome existing Warrah leaders Sandra Quisumbing and Lisa Bendixen to the Cluster Manager team. We were also fortunate to
bring Alison Gold on board to this team. The restructure will also well position us for some modest future growth.
Our House Coordinator level also saw some significant changes as part of the restructure
and a number of these roles are now working across two houses. Nicci Gilmour continues to coordinate Waratah and has also taken on Emily Cottage. Helen Macaskill continues to coordinate Tallowood and supports the coordination
of our on-site health care clinic and Leanne Burton continues to coordinate Wattle Tree and Glenny. Brooke Saara was appointed to the role of House Coordinator at Jacaranda, Andrew Demetriou was appointed as Coordinator of Torrs Street and Greenway and Tapash Dey
was appointed as Coordinator of Red Gum
and Orana. We welcomed Rachel Pettigrew to Warrah as Coordinator for Mac’s Cottage. It is always pleasing for me to witness the care and support that our coordinators bring in prioritising our residents’ care and we thank them for their ongoing commitment to this task.
We welcome the new Cluster Management Team, Sandra, Alison and Lisa.
Cluster Management Team Responsibilities
Sandra Quisumbing
Alison Gold
Lisa Bendixen
Emily
Tallowood
Greenway
Jacaranda
Wattle Tree
Torrs
Waratah
Glenny
Orana
Mac’s
Short Stay Accommodation
Redgum
In-Home Support
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