Page 17 - JDBrochure
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Features
Call Queuing
Call Queuing is a sophisticated queuing system that allows you to queue multiple calls.
Virtual Switchboard
you can direct your customers to exactly the right person, extension or group of extensions.
Call Groups
This feature allows you to group extensions so that they ring together when called.
Voicemail
Each user or group can have their own voicemail, we can even provide VM to email.
Call Recording
Inbound and outbound calls can be recorded for training and monitoring.
Maintenance
Includes live chat assistance and full maintenance for the life of the contract.
