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Save money and time
When your doctor isn’t available, you don’t have
to go far for high-quality and fast service for non- emergencies. You’re covered for several options that are more cost-effective and convenient for non- emergent care so you can avoid the ER.
Virtual visits
Virtual visits through MDLIVE® are a convenient option when it’s not possible to visit your doctor’s office. Plus, it’s more cost-effective than visiting the ER for an illness that’s not an emergency, like sinus problems, pink eye, or cold and flu. You get 24/7 access to a U.S. board certified doctor by secure video, phone, or mobile app — anytime, anywhere.
Retail walk-in clinics
Staffed by certified nurse practitioners, retail clinics provide quick, convenient care for non-serious illnesses like cold and flu symptoms or digestive issues when your doctor isn’t available. CVS MinuteClinic® is one example of a retail walk-in clinic.
Urgent care centers
For illnesses or injuries that are not life-threatening but require immediate attention, such as sprains, sinus infections, and small wounds that need stitches, an urgent care center is a faster and more cost-effective option.
Visit ibx.com/providerfinder to find in-network providers near you, including urgent care centers and retail walk-in clinics.
Don’t wait until you’re sick! Activate your account before you need care. Three ways to register:
• Text IBX to 635-483 to chat with Sophie — she will walk you through the process
• Download the MDLIVE® app on your iPhone or Android • Visit mdlive.com/ibx
MDLIVE is an independent company providing telemedicine services for Independence Blue Cross.
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