Page 3 - Staying Well and Feeling Good - Q1 2022

The Independence Blue Cross (Independence) Medicare Advantage plan has been
rated among the nation’s best
by the Centers for Medicare & Medicaid
Services (CMS) 2022 Star Ratings. Independence’s Keystone 65 HMO plan earned a prestigious 5 out of 5 stars — making it the largest plan in the Philadelphia five-county region to earn 5 stars.
Normally, you can only switch Medicare plans
either during the Annual Election Period
(October 15 to December 7) or if you’re in a
Special Election Period because of a qualifying
life event, such as losing your current coverage
or changing your place of residence. Our 5-star rating
provides the flexibility of a Special Election Period, allowing
you to enroll in a 5-star Medicare Advantage plan now through November 30.
CMS Star Ratings are published annually. The ratings provide the public with a scorecard on Medicare Advantage plan quality and performance measures (e.g., member compliance with preventive care and screening recommendations, chronic condition management, customer service, access to care, and more). The better a health plan rates, the more financing it can receive to enhance member benefits.
“Earning 5 stars is a significant accomplishment and one that not many Medicare Advantage plans get to experience,” said Daphne Klausner, senior vice president and president of Government Markets at Independence. “We are incredibly proud of this rating and the Independence team’s ongoing commitment to provide members with high-quality, affordable plans, stellar customer service, and access to first-rate care.”
Brian Lobley, executive vice president, chief operating officer, and president of Health
Markets at Independence, added, “The last year has been filled with a lot of fear and anxiety, and that can be especially overwhelming for older adults. Our team really went above and beyond. Not only by providing excellent care to our members during an unprecedented time
but by participating in additional initiatives like making 12,000 voluntary Calls of Kindness and delivering nearly 40,000 bags of United By Blue groceries to our Medicare Advantage members. We are grateful for the trust and confidence our members have in us and want them to know
we will continue to keep them at the center of all we do.”
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MEDICARE’S HIGHEST RATING
2022