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Telemedicine
Members can talk to a board-certified MDLIVE doctor who can treat non- emergency conditions, such as sinus pain, pink eye, earaches, sore throat, and flu. The cost-share for MDLIVE telemedicine visits is $0 for all health plans.1
Telebehavioral health
Mental health is a critical component of whole-person health.
Our telebehavioral health benefits provide members greater access to behavioral health care professionals who can offer support for conditions such as anxiety, depression, and panic disorders. All plans offer telebehavioral health services through MDLIVE and Magellan for a $0 cost-share.1
Teledermatology
With teledermatology services through MDLIVE, members can get a diagnosis, treatment, and prescription (as needed) from a board-certified dermatologist for more than 3,000 skin, hair, and nail conditions within 18 hours, on average. There is a $0 cost-share for teledermatology in all plans.1
Reduced cost-share for virtual care visits
There is a new site-of-service benefit available in most health plans for virtual visits with in-network primary care doctors and specialists who offer this service.2 Members with these plans can use this benefit to pay less for a virtual visit with their primary care doctor or a specialist than for an in-person office visit.
Virtual tele-nutrition visits
Members also have access to tele-nutrition visits via CHARGE, available through the GlobalFit 360 network. They can use their in-network nutrition counseling benefit for up to six one-on-one virtual visits with a registered dietitian at no additional cost.
FINDING VIRTUAL CARE PROVIDERS
Members can search for doctors and behavioral health providers who offer virtual care through the provider finder on ibx.com.
MDLIVE is an independent company providing virtual care services for Independence Blue Cross.
Magellan Behavioral Health, Inc., an independent company, manages mental health and substance abuse benefits for most Independence Blue Cross members.
1. For certain health plans, the $0 cost-share for telemedicine, telebehavioral health, and teledermatology visits applies after the deductible. 2. The site-of-service virtual care benefit is for in-network primary care and specialist visits and applies to most health plans.
2022 Blue Solutions Renewal Guide | ibx.com/bluesolutions 13