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Better integration of physical and mental health care
As the global pandemic has illustrated, supporting our members’ emotional and psychological health has become more important than ever. We’re dedicated to offering solutions that help members improve their emotional well-being.
We’ve partnered with primary care physicians, health systems, and virtual care vendors to connect patients to mental and behavioral health services.
Telebehavioral health
Members have the option to talk one-on-one with therapists, psychologists, and psychiatrists virtually via MDLIVE and Magellan. Our health plans offer a $0 cost-share for virtual telebehavioral health visits.1
Digital behavioral health tools
Through our member portal at ibx.com, confidential, self-guided programs like On To Better Health and Achieve Well-being offer members more ways to improve their emotional well-being when and where it’s most convenient for them.
Quartet – Mental health care made easier
Quartet is a mission-driven technology company that enables primary care and behavioral health providers to collaborate to address members’ behavioral health needs. Using the Quartet platform, primary care doctors can more quickly and easily identify members who may have undiagnosed mental health conditions or those who have been diagnosed but aren’t receiving treatment.
These providers can then connect individuals to in-network behavioral health specialists based on their specific needs as well as use the platform to share treatment notes to help ensure a member’s whole-health needs are being met. Members can also work with Quartet directly to be connected with behavioral health care.
1. For certain health plans, the $0 cost-share for telebehavioral health visits applies after the deductible.