Page 5 - SEPTA-Open-Enrollment-Booklet

Save money and time
When your doctor isn’t available, you don’t have to go far for high-quality and fast service for non-emergencies. You’re covered for several options that are more cost-effective and convenient for non-emergent care, so you can avoid the ER.
Retail clinics
Staffed by certified nurse practitioners, retail clinics provide quick, convenient care for non-serious illnesses like cold and flu symptoms or digestive issues when your doctor isn’t available. CVS MinuteClinic® is one example of a retail clinic.
Urgent care centers
For illnesses or injuries that are not life-threatening but require immediate attention, such as sprains, sinus infections, and small wounds that need stitches, an urgent care center is a faster and more cost-effective option.
Visit ibx.com/findadoctor to find in-network providers near you, including urgent care centers and retail clinics.
Seasonal flu and COVID-19 resources
Get your flu shot
Each year thousands are hospitalized due to complications from the flu. That’s why we encourage all members to get their annual flu vaccination. To find a provider offering the flu vaccine near you, visit ibx.com/findadoctor and type ‘flu’ in the Search field. If you paid for a flu shot and your plan covers it, visit ibx.com/flu and complete the Seasonal Flu Reimbursement Form to get reimbursed up to $50.
COVID-19 resources
During this time of unprecedented change, Independence remains committed to our members. Visit ibx.com/covid-19 to see all the ways we’re working to support you during the COVID-19 pandemic, including enhanced benefits, free testing, virtual care options, telebehavioral health benefits, and more.