Page 27 - Possible Magazine Issue 8 EMAG

Services for Older People
Home Care Flow Chart
Navigating the aged care system can be daunting. The terminology, process of assessment, means testing, provider selection and
care management can all feel overwhelming – and often at a time when families are only just learning how the change in an older person’s needs will affect their lives.
That’s why Just Better Care has invested in resources and staff training to help our customers access and understand the required information, making the right decisions for their individual circumstance.
Call our friendly staff today to discuss how we can help.
CHSP – Commonwealth Home Support Program
• First step for help at home. • Approved for the specific
services you need.
• You can contact different
providers to provide different services.
HCP – (Home Care Packages)
• More complex care ranging from Level 1 - 4.
• You can choose an approved provider who will assist you, coordinate and manage all your services.
• You may be placed on a waiting list.
Choosing a provider
• You can call My Aged Care or use their service finder on their website.
• For Home Care Packages you need to wait until you are assigned a package.
• Once assigned a package you can start receiving care from a provider.
Call My Aged Care 1800 200 422
My Aged Care will assess what services you need. You will be approved for either CHSP or HCP.
Entry-level support
When needs increase
Complex multiple care needs
Choose a provider
You need to find a service provider to deliver your care.
Our Services
Respite for carers
Help around the home
End of life support
Personal care
Travel and transport
Post hospital support
Meal Overnight preparation support
In-home Dementia nursing support
New possibilities, new choices.
A guide to Consumer Directed Care
A guide to the CDC 1
Just Better Care has developed industry-leading guides to aged care services that will aid in steering you in the right direction.
Visit justbettercare.com or request a visit from a Support Advisor, who can help you explore your options. Speak to your local team today. Call 1300 587 823.
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