Page 10 - 2019–2021 Just Better Care Strategic Plan
P. 10
06. OUR GOALS Our customers
Engage with and understand our customers’ needs and choices so we can support them towards improved and optimal health and wellbeing.
Our JBC model
Continuously enhance the JBC business model to optimise operations, systems and service delivery.
Our people
Build high-performing teams who are ambassadors of the JBC values and business model and deliver exceptional services to our customers.
Our network
Develop and retain an expanding network of successful franchisees that deliver consistent customer-centric services.
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Strategic Plan

