Page 57 - The Ultimate Guidebook for Teens with Food Allergies

Do you usually talk to the chef as well? The manager?
Caitlyn - I will admit, I do not always talk to the manager or chef if the waiter or waitress is diligent at maintaining open communication between the kitchen and myself. I do find that, quite commonly, without even asking, the chef or manager will come over and meet with me to discuss what safe food options are available. This is always extra reassuring and shows that the restaurant is willing to take the extra steps to be allergy- friendly.
Giulia - Most of the time, my waiter or waitress informs me that they will be getting the manager to talk to me because they are more knowledgeable about dealing with allergy accommodations. I have never felt the need to also talk to the chef. Most restaurants that I’ve been to are pretty knowledgeable about the possibility of a customer having allergies and they take allergies seriously.
Mathew - I never ask to speak to the manager or chef. But this is definitely a good precaution to take. I have found that I can effectively communicate my issue to the waiter or waitress. It seems to me that allergies are becoming more common and, because of this, the staff’s knowledge can be nearly as good as the manager’s (although not always) through many experiences with diners who have food allergies.
Is it ever a little bit awkward to have to explain your allergies? Any tips for making it less awkward?
Caitlyn - I like to consider myself pretty comfortable when it comes to talking about my allergies. But my confidence has definitely grown over time. I find that there is a balance between trying to convey the seriousness of your allergies to wait staff and trying not to overwhelm them. I find it best to stay positive and confident when explaining your allergies. But don’t skimp on explaining the facts and stressing important information such as staying diligent about cross-contamination.
Giulia - For sure! Especially when you’re with a date or your friends and they all take 5 seconds to order. You feel like you’re sitting there forever explaining your allergies to the waiter or waitress. I find that, to make it less awkward, you need to be confident! Show that it doesn’t bother you! Chances are that, if you’re confident, you really put everyone else at ease around you.
Mathew - Although it is not awkward for me now, it definitely used to be. I used to not like being the centre of attention and I didn’t feel comfortable when someone was focused on what I was telling them about myself. I have overcome that and I am now happy to tell people about my allergy. Everyone has their own way of telling others about their allergies. I try to be blunt or joke about it. I don't hesitate to tell the person about the commotion that might happen if I ingest the allergen. Sometimes people will ask me if it is okay if they eat the allergen around me. I tell them, with a smile, to just try to resist the urge to kiss me!
Do you ever call a restaurant in advance? If so, what do you say?