Page 5 - Demo

Emma Smith, Aftersales Manager
I started with Cambria 5 years ago with no previous motor trade experience but a strong retail background and a love of interacting with and helping guests. My colleagues were quick to help me out and build up my knowledge of vehicles and servicing requirements, combined with my
previous customer service experience put me in a strong position to progress my career.
During the height of the pandemic our service manager left, and I found myself unexpectedly running the workshop and getting a lot more involved in the day to day running of the department. I found this to be exhilarating and decided it was something I would like to do on a permanent basis. I never saw myself as a manager but found that the team rallied behind me, and we were soon delivering strong results month after month.
A lot of people are still surprised to find a woman running a service department but with the team I have around me it's easy to excel. I love the atmosphere and the workshop banter and feeling like one of the lads, we all just chip in and get the job done.
Cambria Automobiles have provided me with numerous opportunities to develop and enhance my career as part of this expanding group. I first started as an HR Administrator, with no previous experience in human resources. My colleagues around me invested their time and knowledge into helping build my experience, as well as online training courses and being entrusted within a huge variety of situations arising within our department which would not be available in most other businesses.
I learnt quick and fast with my manager seeing my potential to develop further and provided me with the opportunity to be promoted to a Division HR Coordinator. As part of this role, I am able to travel across the country to our dealerships and subsidiary businesses to build face-to-face relationships with all our associates and managers providing advice and support over a wide range of matters.
The company are funding my Level 3 CIPD qualification to further my knowledge and invest in my future in the company.
I can honestly say I love my job. There are very few organisations that can offer what I have been so lucky to be part of and I am proud to be working as a woman within the automotive industry feeling as though my contributions are valued and recognised.
Anna Fuller, HR Co-Ordinator