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planning, E-school, E-social protection, E-migration, E-hospital, E-permission and E-access. The programs will largely allow digital payment of fees and the transfer of digital files.“Our goal is for Ukraine to enter the top 20 digital countries of the world,” President Zelenskiy said on presentation of the program. “To do this, we must provide every Ukrainian with high-speed Internet anywhere in our country.” Praising the first year of the Diya app, he said: “We are the first country in the world with digital passports and the fourth in Europe with a digital driver’s license. Digitization is the direct and best fight against corruption.”
Ukraine is following the example of Dubai, Silicon Valley and Belarus of a decade ago by creating a low tax, low bureaucracy regime for IT companies, Fedorov told Interfax in March. The Rada is to vote on “Diya City” an special regime for IT companies that will feature 5% income taxes and a modern labour code. “Action City is essentially a virtual zone, a kind of register,” Fedorov said. By legalizing operations, he said “companies can go to IPOs, become more attractive to investors.” The Ministry forecasts that Diya City will help Ukraine’s IT industry to attract $12bn in investment by 2025, creating 450,000 new jobs.
The EU is providing Ukraine with €20mn to help digital development,
Minister Fedorov writes on Telegram. To be implemented with the help of Estonia’s e-Governance Academy and FIIAPP, Spain’s public administration aid agency, the project will focus on developing infrastructure for electronic government; modernization of public e-services and development of services on the Diya portal and in the Diya app.
For the first time, Internet tops TV as the primary news sources for Ukrainians, according to a new survey by Research & Branding Group. For news, the preferences are: Internet – 51%; TV – 44%; radio and print -- 2%. For social media use, the rankings are: Facebook – 59%; YouTube – 43%; Instagram – 30%; Telegram – 17%; Twitter—6%; Odnoklassniki – 5%; and Vkontakte – 3%. Top messenger services are: Viber -- 57%; Facebook Messenger -- 37%; Telegram -- 20%; WhatsApp -- 9%; and Skype -- 8%. Only one quarter of the population does not use a chat or messenger service.
Kyivstar has reported a 30% y/y increase in subscribers using 4G Internet last year. At the end of the year, average consumption of data traffic per subscriber was 6.1 GB in the fourth quarter -- 43% higher than one year earlier.
Kyivstar, Ukraine’s largest mobile operator, reported that the most popular messenger services for its 25.9mn users are: Viber– 12mn; Facebook messenger - 11mn; Telegram - 6mn; and WhatsApp - 5mn. For social platforms, the ranking is: Facebook and YouTube - 13mn; Instagram - 10mn; Twitter - 7mn; and TikTok - 5.5mn. Average daily use is: TikTok – 88 minutes; YouTube – 54 minutes; Facebook – 44 minutes. Prime usage time is during lunch – from noon to 13:00 pm and at night, from 18:00 to 22:00.
Of the 100 best IT outsourcing firms in the world, 11 are based in Ukraine,
according to the 2021 Global Outsourcing 100 list, a ranking compiled annually by the International Association of Outsourcing Professionals. Designed to help companies find the right IT help, the list includes from Ukraine, in alphabetical order: Ciklum, Eleks, Infopulse, Innovecs, Intellias, Miratech, Nix, N-iX, Program-Ace and Sigma Software.
59 UKRAINE Country Report April 2021 www.intellinews.com