Page 262 - Your Leader Within Introduction

will gradually give way to forgiveness and more openness.
Example
What is it about you or this situation that I’m using as an excuse for not being who I am?
I am very upset at the phone company not accepting responsibility for solving a problem that, from my perspective, is clearly their problem.
I have spent hours trying to get their attention and two engineers have come out to correct the situation and either have given up or blame the conference calling company.
I feel powerless
I feel like no one is really listening or taking responsibility
I feel like I’m talking to the wall. They say they prove to me that it is not their problem, but I have evidence that the problem is clearly from my business.
Now that I’ve gotten this out, I believe I’ve taken the necessary steps to determine whose problem it is and get it resolved. I no longer have the feeling of being powerless.
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