Page 21 - Telecom Reseller FebMar 2015

February/March 2015 4 planetWebRTC November 2014 Telecom Reseller 21
The dedicated news source reporting on all things WebRTC

Voice4Net’s WebRTC-Based Contact Center Solution
GENBAND and QUOBIS Collaborate to Quickly Bri
n
Earns Frost & Sullivan’s Product Innovation Award

Advanced WebRTC Capabilities to Service Provide
r

Voice4Net, a leading provider of customer be installed as a supplement to an existing
customer experiences and brand equity.
“here were several worthy candidates for
interaction and voice communications architecture, rather than the expensive and
“We are honored to be recognized by Frost
the Product Innovation Award, but Voice4Net
solutions for businesses, announced that its laborious development tasks that deine existing
& Sullivan, which is certainly one of the most
clearly stood out for its vision and ability to
WebRTC app Frisco, Texas, and Vigo, Spain, November
two organizations to address the growing
a richer, more immersive communications
l
Voice4Net RTC Framework architecture has markets, help technology. his allows providers to deliver
inluential research irms in technology,” said
execute,” said Brendan Read, industry analyst
12, 2014 – GENBANDM, a leading
demand of service providers and enterprises
experience than any other product currently
received Frost & Sullivan’s 2014 New Product revenue-gene the market’s most advanced capabilities to
Rick McFarland, chief executive oicer of
for Frost & Sullivan. “WebRTC is emerging as
developer of real time communications
for real-time embedded communications.
on the market. “GENBAND has carved out
Innovation Award. Frost & Sullivan will make a of a successf customers, with less expense and less disruption
Voice4Net. “In addition, we’re pleased that
a compelling technology that allows businesses
software solutions, today announced
GENBAND’s SPiDR WebRTC Gateway
a distinctive leadership position in WebRTC
u
formal presentation to Voice4Net at a black-
is the combin to the organization.
this recognition validates WebRTC technology
to leverage highly productive and customer
it is collaborating with QUOBIS, a
is designed to enable the addition of high
through our SPiDR WebRTC Gateway
tie gala, scheduled for March 10 in San Diego, California.
Collaborator Frost & Sullivan is one of the world’s most
as a viable tool to deliver expediency, value
and user-intuitive solutions that previously
leading provider of carrier-class uniied
quality communications across a range
and Kandy communications platform,”
established market research irms, with
and advanced functionalities to many contact
would have necessitated weeks of painstaking
a
A browser-based solution, Voice4Net’s
the GENBAN communications solutions, on the
of web, telecommunications and other
said Brad Bush, Chief Marketing Oficer
practices that cover all aspects of technology.
center environments, through the simplicity
integration. Voice4Net’s RTC Framework has
D
RTC Framework lets developers create highly The seamless integration of the SIPPO WebRTC
applications. The SPiDR solution allows
for GENBAND. “Working with QUOBIS
Frost & Sullivan evaluated a number of contact
and ubiquity of the web browser. As an early
proven itself as a powerful platform that enables
customized and feature-rich contact center using REST A Application Controller with GENBAND’s
service providers to leverage advanced
to bring to market powerful WebRTC
center solutions for this award. Vendors were
proponent of WebRTC, Voice4Net is delighted
organizations to leverage a more efective,
P
solutions that can be catered to speciic vertical SIPPO WebR SPiDRM WebRTC Gateway solution. These
communications services including video,
solutions will further help our customers
judged according to product capabilities and
that Frost & Sullivan agrees with our position
afordable and satisfying customer engagement
T
markets such as contact center, healthcare, and which provid newly combined solutions, which build on
voice, presence, shared address book, call
create revenue-generating opportunities
customer impact, and factors such as the
that this is a compelling technology that can
experience.” n
e
government. Due to its simpliied WebRTC- API for appli in the expanding web communications
the successful integration and deployment
history, instant messaging and collaboration
product’s ability to serve customer needs, price
signiicantly improve how businesses engage
c
based integration model, the solution can
SPiDR WebR ecosystem.”
of GENBAND and QUOBIS solutions in a
that are embedded natively in applications.
More at www.voice4net.com
versus performance, reliability, quality, design,
with their customers.”
T
the potential implementati QUOBIS has already successfully tested
wide range of ecosystems, will allow the
The market-leading WebRTC Gateway offers
c o
applications t Your WebRTC Tool Kit
Patton to Unveil New
different devi c
environments
Session Border Controller
SIPPO We b
(WAC) is a ne
with BRIs and Encrypted
manages We b
seamless inte g
HD-Voice at CeBIT
and BSS in N G
SIPPO WAC i
At CeBIT, Patton will take the wrapper of its 3GPP archite c
newest SmartNode VoIP product: the SmartNode 5530 Enterprise Session Border Router (ESBR) of advanced f
with two or four BRI ports.
identity man a
For small-to-medium businesses (SMBs) in synchronized
ISDN markets, the IPv6-ready SN5530 is an management,
enterprise session border controller (E-SBC) that control, statis t
ofers smooth migration to IP telephony for up to variety of exi enterprise or
s s
eight G.711 VoIP or T.38 fax calls and up to 512 “It’s all abo
SIP-to-SIP calls.
of integrating
Patton is now taking orders for the SN5530 applications, ”
ESBR, which addresses four common challenges Chief Marketi
for SMBs in the ISDN world:
solution is cu
l IP-enable existing ISDN phone system for than 100 serv
SIP trunking (with optional PSTN fallback for around the w o
survivability)
allows us to a
l Integrate ISDN and SIP phone systems for of customers w
gradual migration to all-IP (with SIP trunk and seamless solu
PSTN connections).
deployments
l Replace costly TDM link to ISDN PBX with communicati
o
low-cost SIP trunk
Connect IP PBX to the PTSN over BRIs
About GE
N
l For high-security requirements, the new
SN5530 ESBR supports up to ive concurrent calls FROM THE C
with SRTP-encrypted voice and TLS-encrypted EXPERIENCE T
signaling.
leader in sma service provi d
Optional G.722 HD-Voice combined with 80 countries. SkylinkJS Javascript SDK for WebRTC
Patton’s DownStreamQos delivers the highest improves IP n
voice quality in the VoIP industry.
scalable, sec enabled Web Applications
u
he SN5530 enriches the small-oice user GENBAND’s m
experience with reliable support for such supports mult
transparent ISDN features as Explicit Call Transfer video session • Easy to use and scale
s
(ECT), Advice of Charge (AOC), Calling Line communicati o
Identiication Presentation (CLIP) and Calling on public an • Works on Desktop and Mobile Browsers
d
Line Identiication Restriction (CLIR).
lexible, clou • Improved audio performance when compared
d
Patton’s split coniguration domain ensures IMS, edge an d
secure separation between the carrier WAN
its customers to mobile browser implementations
and customer LAN with a clear SIP-service increasing re • Enhanced performance due to direct hardware
v
demarcation point, while the included WEB and attracting
Wizard simpliies and accelerates subscriber-side coniguration.
learn more, v access to features such as VP8 acceleration
i
An optional high-precision 5 ppm clock source GENBAND.c
• Improved audio performance when compared to
o
prevents common interop challenges for DECT, About QU
PBX, and FAX in ISDN environments.
QUOBIS is a mobile browser implementations
he SN5530—like all Patton products—comes in the deliver • No dependency on any on-device browser or web-view y
with Patton’s Gold-Standard Free Support at
communicati o
no additional charge. Patton’s Platinum-Plus focus on secu • Easy to implement and use
Premium 24/7 Support is also available.
identity man • Powered by the Temasys Skylink Platform
a
Patton will exhibit at CeBIT in the Swiss and enterpris e
Pavilion hall 13 booth C76.
in Vigo, Spai n
Last month Croatian telecom provider Ikson the world. Q U
reported cutting OpEx in half using Patton’s one of the le a
Element Management System.
and deploym e
In January, Patton accepted the company’s ninth after being in v
INTERNET TELEPHONY Product of the Year implementati o
Award at ITEXPO. n
more than 30
More at www.patton.com
can be found

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