Page 4 - 3CX Drill Down September 2015

4 3cx Drilldown October 2015
How-to-Guide for Picking up

the Right Hosted PBX Partner

A
LLERY
distance calling needed to provide the mobility and global reach that drives business success devices that have access to the hosted PBX system should be protected with multiple a fully hosted solution. When your company irst comes on board with a hosted solution, it
today.
authentication features and passwords. should be easy to learn and manage through
by Bianca Allery, Since hosted PBX ofers so many beneits Investigate how the PBX service provider a Web-based interface that is intuitive and
Marketing Manager, 3CX
for businesses, it is in high demand, which has performs security checks to ensure that user-friendly. hat way, employees don’t have to
drawn a multitude of service providers to the unauthorized users aren’t accessing the system, take time out of their regular work schedules to
Hosted PBX is becoming a viable business ield. As you investigate hosted PBX partner, and ind out what measures the vendor has in learn the system.
communications solution for many be sure to ask them the following questions
place to detect and manage threats should they
organizations for many reasons. he
to ensure that you invest wisely in a system occur.
CAN I SCALE THE PHONE SYSTEM
most fundamental one being that, since hosted that puts your client’s business needs irst and EASILY IF I NEED TO?
PBX is managed by a third party, companies foremost:
WILL THIS TRANSITION NEGATIVELY As business grows and changes, the phone
do not have to expend their own internal IMPACT BUSINESS CONTINUITY? system needs to keep pace without any break in
resources to install, maintain and update the WHAT ARE YOUR SECURITY Find out how your potential hosted PBX continuity of service. Ideally, you will be able to
phone system. here’s no need for a company MEASURES?
provider will implement the system and what simply let the hosted PBX provider know when
to invest time, money or personnel in setting Since hosted PBX systems use VoIP technology, assurances it can provide that the transition
more features are needed or when you need
up the system, or to hire in-house people to they can be vulnerable to attacks. his can to a fully hosted solution will proceed at a to add more phone lines. hen, the provider
maintain it.
result in damage to both companies’ inances comfortable pace for your client’s company. should make those changes seamlessly, while
A virtual phone system also keeps pace with and reputations, particularly in those industries he transition to hosted PBX should not afect maintaining call quality and the other features
today’s business needs. Hosted PBX is simple to with strict compliance standards regarding the business continuity if the service provider on which you depend.
learn and use, so employees can enjoy the new handling of personal identifying information. follows a gradual transition plan. his will A Hosted PBX holds many beneits for
phone system immediately, with no training to undergo or learning curve to surmount. Hosted Ensure your hosted PBX partner follows airtight security measures for its mobility
enable you to choose which applications and features you’d like to remain on-premises or in businesses, but not all providers are created equal. Ask smart questions to ensure that you
PBX also enables the remote access and long-
and communications features. Endpoint
the cloud until you’re ready to make the leap to
invest in the right hosted solution.

3CX Phone System and its
the lack of hardware needed, by leveraging
VMware Ready status
VMware vSphere, this further reduces initial
investment as it allows for the phone system to
be ran in a virtual environment and therefore
Doug Green, Publisher of Telecom eliminates the need for physical servers.
Reseller, interviews Amy Elliott,
Marketing Executive 3CX
TR In terms of administration costs?

Continued from page 1
3CX VMware vSphere allows all
communications infrastructure to
be consolidated onto its one, virtual
environment. his, of course, brings down the
TR Why is being VMware Ready amount of time needed to keep up with admin
important to the dealer community?
and management tasks and the amount of staf needed to keep up with it.
3CX By achieving VMware Ready status, it on a virtual server, the need for a physical failure by creating and activating a live copy of
opens up a much wider market to the dealer TR Other savings?
server is removed. Since physical servers are an instance of a virtual machine which is kept
and ofers yet another selling point for them seriously power hungry pieces of hardware, up-to-date with the primary virtual machine.
to work with. Being VMware Ready is a great 3CX Since using a virtualization platform removing them from the equation will save a If the circumstances call for it, it’s also very
advantage for IT administrators who already such as VMware eliminates the need for considerable amount of energy on powering easy to move a virtual machine from one
work with and run their systems using the physical servers, businesses are also going to and cooling.
server to another, even if the migration is
virtualization platform.
see signiicant cost savings in hardware and Of course, this is not only great for the long-distance. here’s also no vendor lock-in
energy bills.
environment, but for business owners’ wallets, which makes the set-up very versatile. Should
too. Additionally, the less servers needed,
there be any kind of hardware failure, it is not TR Why is that important to the end
TR Productivity of the IT department the less space needed to house them. Data necessary to have identical hardware on site user?
(freeing up of staff time)
center sizes can be reduced, allowing for more to replace it which means cheaper or existing
eicient use of space, or in the case that you hardware can be used.
For the end-user, having a VMware 3CX
3CX Since the phone system is ran on the don’t own your own data center, there can be ready phone system allows them to
virtual environment of VMware vSphere, signiicant cost savings.
TR Does it offer scalability and what is consolidate their infrastructure onto a single
admin tasks, and therefore the amount of time the scale range for this solution
platform. his of course will be accompanied
spent managing and maintaining the sotware TR Does this improve an organization’s by attractive cost beneits by allowing them
PBX, is greatly reduced. Not only does this business continuity posture? Does it 3CX 3CX Phone System is a very easily to save on server and admin costs. With
free up signiicant amounts of the existing
harden our system to ride out or snap scaled solution as it is completely sotware the lexibility to thrive on a virtualized
IT budget, but also staf time. his means
that both can be allocated to other projects
back from a major crisis?
based. his makes it a great match for VMware production environments. New infrastructure, 3CX Phone System goes
hand in hand with VMware which, in turn,
so that valuable staf time can be used for the 3CX With regard to business continuity extensions can be added at the click of a accentuates the many beneits. By virtualizing
development and progression of the company and disaster recovery, leveraging a virtual button without any cumbersome hardware 3CX Phone System, business eiciency is
rather than tedious admin tasks.
environment for 3CX Phone System really installation or wiring. Alternately, should a improved and costs are reduced.
brings out the best of its fault tolerance business need to downsize for any reason,
TR 3CX Phone System on a VMware features. 3CX Phone System by itself ofers it’s also possible to easily scale down without TR What are the advantages to using
virtualized server further supports some impressive disaster recovery & failure being let with a lot of unused appliances and 3CX Phone System for Windows with
actively the idea of “Green IT”. How?
prevention features. Couple this with the a useless infrastructure.
VMware vSphere® 5.X and 6.X verse
measures that VMware virtualization ofers he scale range is actually almost limitless traditional PBX hardware?
3CX he environment and development up, it makes for an incredibly stable and as the licensing is based on the number
in “Green IT” is something that we are
reliable solution. High Availability with of simultaneous calls and not the number
TR In terms of cost of ownership?
very passionate about at 3CX, which is yet failover protection ensures downtime, in the of extensions or users. his means that
another reason that it was important for us unlikely event of server failure, is kept to an any edition of 3CX Phone System can be 3CX 3CX Phone System is purely
to make 3CX Phone System compatible with absolute minimum. Fault Tolerance enables conigured to create any desired amount of sotware-based. Although, this in itself
VMware. By running 3CX Phone System
applications to be available during server
extensions.
allows for incredible cost savings due to

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