Page 27 - October November 2014

October/November 2014
Telecom Reseller 27 Nortel

that type by moving the wires or completely
Q:So when I move a group of phones he trickiest ones seem to be where you have
removing and reprogramming the ports. With all around and sometimes they are the
several people moving to the “same cubes” as you
other types, you can also use the MOV (Move) Notes
same cubes so it’s hard to keep track of. What do put it. hat is, the person in 100 moves to 101,
command or EASR (Enhanced Automatic Set you do to make sure they all get moved and end that person moves to 102, that one to 103, and (in
Relocation). With the MOV command you are up at the right place?
some cases) that one back to 100. he way you do
sending all of the programming for a set from A:
the move depends on several factors.
one TN to another. It’s oten easier, though, to use If we’re dealing with ACD (Automatic Call When handling a big move (or even a
EASR to simply carry the sets from one place to Distribution) phones or phones utilizing BFS Rsmall one), it’s best to start with a list of
another ater entering a code.
what you know. For instance, it’s not enough to (Busy Forward Status) keys, it may be best to UFFIN
Start at the beginning, though. Create a list of know the type of phone, TN, and location for each move the wires in the closet or at the MDF (Main
all the phones moving in a project. Include the person moving. You also need to know what is Distribution Frame). hat’s easier, unless they are by Phil Rufin
user name, extension number, phone type, TN, already in the cubes you’re moving them to.
in diferent wiring closets. You can only move
old location, new location, and both jack IDs. If
you’re moving wires in the closet, include the pair numbers you plan to move from and to.
Discover any sequential (same cube) moves,
whether they are a closed loop (ports in use
moving to other ports in use) or linear (ending YOUR TICKET TO BECOMING A CLOUD
with a location that has no phone in use). Treat
any sequential move as a separate subset of moves, COMMUNICATIONS SERVICE PROVIDER
and do them as a group. If it is a loop, you need
to pick one to take out of service while you move
the others, then handle the irst one last. If you’re
moving wires, that means marking one loose Vodia's cloud-ready IPPBX software offers an unparalleled go-to-market hosted
cross-connect and leaving it disconnected while IPPBX solution for managed service providers (MSP) of all sizes through a robust
you move the others, then reconnect the reserved
wires to their new location. Don’t try to mix in platform that delivers the highest levels of service uptime and scalability. Vodia
moves unrelated to the sequence you’re working IPPBX software is purpose-built to help new service providers realize economies of
on. Keep to the list and inish each sequence before
moving on.
scale and drive down startup costs by being able to serve multiple client
I like using EASR for its simplicity and customer organizations on a single hosted PBX server in the cloud, and eliminating the need
handling. Each user gets a moment with you and for dedicated hardware for each individual customer. The subscription-based SaaS
immediate assurance that the phone works. To
utilize the feature, get dial tone on the phone, enter the SPRE (Special Preix) for the system, enter the pricing model is further designed to help keep IT costs consistent or even lower
EASR code (81), and then enter the security code than packaged software for the end-customer while providing a steady recurring
deined for the feature in your system. he phone
should emit a tone and go dead. he system has revenue stream for the service provider, creating a win-win situation for all. With
memorized the serial number and programming plug-and-play endpoint set up, multi-tenancy, advanced contact center
for the phone, and removed them from the port.
It will look for the phone to return. You can repeat functionality, enterprise mobility and rich collaboration features, you now have all
the process on another phone, thus freeing up the the tools you need to start your own cloud communications business in no time and
port for another phone to go in its place. When provide a great user experience to your customers.
you plug in a phone that has been removed from
the system with this feature, the system should
recognize it and return all the programming for
the phone to that port. You should hear another
loud tone to indicate it has inished successfully.
 Zero startup costs
 Recurring revenue stream
If you’re moving wires for this activity, you want
the destination jack to have nothing connected.
 Unlimited extensions and call paths  Full control of minutes
If you’re using the MOV command or EASR, you  Multi-tenancy
 Free server redundancy
want a port connected to the destination, and you
need to know what it is.
Once you’re through, to conirm that each  Full white labeling
 Plug-and-play setup
phone is connected to its port, you can either go
to the phone and verify the extension number, or  BYOD
 Call and data security
you can use the IDU (Identify Unit) command
 Full admin level control
 Pay-as-you-go
to conirm that the system can see the right type
phone connected. If the user is there, have the user
conirm that the move is successful.
Work through your list, and mark of each one
as it is complete. Make notes if some follow-up is Call us today:
required. You should eventually complete all the
moves and be certain that nothing is let undone.
+1-617-399-8147
Q:
When I try to go to the Nortel site it just
gives me Avaya instead. How can I get to
Nortel’s web site?
A:
I’m sorry to inform you that Nortel has
gone out of business. he PBX line has
www.vodia.com +1-617-399-8147 sales@vodia.com
been bought by Avaya, and they are the support
company now.

VodiaNetworks VodiaPBX
www.telecomreseller.com

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