Page 4 - SkypeBuzz Spring 2016

SkypeBuzz
4 by Telecom Reseller
1st Quarter 2016

BENNIE GRANT CONTINUED FROM PAGE 1

e best way to calculate this number is by a DSCP (Di erentiated Services Code Point) code latest drivers and to ensure ahead of time that into distance considerations, but the number of
determining the maximum number of concurrent and appropriating to it a level of service. Giving each WAP is able to accommodate the number of concurrent users.
voice and video sessions, plus the additional voice and video packets the highest service level is potential users who may be accessing it.
Internet tra c generated by other users on the a simple step, but it’s easy to overlook.
TIP #5: DON’T OVERBURDEN
network. Once that is determined, it is a good TIP #4: CHECK YOUR WIRELESS YOUR COMPUTERS AND
idea to allocate an extra 20 percent of bandwidth TIP #3: DON’T FORGET ABOUT HEADSET
SERVERS
to account for growth as well as anomalies such
WI-FI CONNECTED USERS
Besides Wi-Fi networks, wireless headsets During a Skype for Business call it is important
as occasional drops in available bandwidth due
Wireless connectivity is common within many introduce another communication point that to ensure laptops/desktops aren’t performing
to oversubscribed network circuits during peak workplaces and campuses and needs to be must be taken into consideration when rolling resource-intensive activities in the background
usage.
accounted for when implementing Skype for out Skype for Business. In addition to the more such as antivirus scans, Windows updates, or
Business. One recommendation is to consider basic issue of ensuring headset batteries are backups, which can negatively impact voice and
TIP #2: GIVE VOICE AND VIDEO disabling WAP (wireless access point) scanning, strong enough to last throughout the workday, video quality. With regard to servers, DNS load
TOP PRIORITY ON YOUR which is a bandwidth intensive process that the type of wireless technology used should
balancers are highly recommended, too, to ensure
NETWORK
constantly scans the Wi-Fi network looking for be examined. Two common technologies, for UC tra c doesn’t get routed to an overburdened
Although one has limited control over UC the AP with the strongest signal. e downside is example, are DECT (digital enhanced cordless network resource. One other point worth noting
packets once they reach the Internet, there are that when it is turned o , the mobile device will telecommunications) and Bluetooth. DECT about load balancing is that sometimes when
ways to optimize these packets to ensure quality no longer look for a stronger AP unless the signal headsets are known for their range, which is servers are taken o ine for routine maintenance
of service (QoS) while the packets are traversing drops to zero. If users will be roaming during around 100 meters (compared with 30 meters for the load balancer needs to be updated to avoid
the internal network. Microso supports QoS as their UC sessions, WAP scanning should be le Bluetooth). e downside is that in a busy call inadvertently routing tra c to the o ine server.
part of its standard networking protocol, which on. Another point to keep in mind with Wi-Fi
center, interference can become a serious issue. A nal pointer is to exclude Skype for Business
entails marking each packet on the network with
is to ensure Wi-Fi cards are up to date with the
Be sure when selecting headsets to not only take
in logging les to avoid constant AV scanning
during a UC session.

CONCLUSION
If you are deploying Skype for Business for the
very rst time, the most important thing to keep
in mind is that real-time data is much more
sensitive than data from a CRM application,
database, or email. If someone’s email takes an
extra second to reach their inbox no one cares,
but if a voice or video packet is delayed it will
de nitely get noticed — for all the wrong reasons.
Planning ahead and ensuring your bandwidth,
network, and devices are optimized for real-time
communication will go a long way in ensuring a
stellar Skype for Business user experience.

Pexip to

Introduce

New Fusion

Technology for

Microsoft Skype

for Business

and Lync with

In nity 11

Pexip, a leading innovator in scalable,
distributed collaboration software,
announced that the next version
of its In nity platform will include
all-new Pexip Fusion technology.
Pexip Fusion greatly simpli es and
enhances the user experience for
Microsoft® Skype® for Business or
Lync® users when they join meetings
that include standards-based SIP
or H.323 videoconferencing users,
providing unmatched and fully
native user experiences for meetings
that span traditional technology
silos.
“We developed Pexip Fusion
to guarantee that users fully
bene t from the experience that
was intended by their native
client — regardless of platform
or manufacturer,” said Åsmund
O. Fodstad, CEO of Pexip. “Fusion
technology completely removes
the barriers that make video-based
meetings between today’s major
technologies — Skype for Business
and legacy videoconferencing —

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