Page 15 - Telecom Reseller August-September 2018

August/September 2018
Telecom Reseller 15
YOUR OWN APPLICATIONS YET?
WVendor Management: The Next Big Optimization Opportunity
Ask the Telecom Pro - September 2018
Q: What is a MVNO?
A: A Mobile Virtual Network Operator (MVNO) is a mobile carrier that buys network services from other mobile carriers and resells them using their own brand. They purchase in bulk and resell at a reduced rate. MVNOs are able to present a single offering to customers that is comprised of multiple mobile carriers’ services. There are several consumer-focused MVNOs and some business-focused MVNOs in operation today.
Q: Is it legal for calling parties to transmit false caller ID information?
A: Caller ID spoofing is the practice of changing the call information that is displayed to a called party. The practice is illegal according to the Truth in Caller ID Act if done “with the intent to defraud, cause harm or wrongly obtain anything of value”. Penalties of up to $10,000 for each violation can be assessed for illegal caller ID spoofing.
hen speaking with enterprise COLWELL
telecom, mobility and IT leaders board. Vendors can’t organically deliver optimal about vendor management, the results, though. Support and leadership from a conversations frequently target vendor management office (VMO) that fosters
frustration with underperforming vendors. by Timothy C. Colwell, SVP collaboration, communications and transparency
Statements uttered include vendor X isn’t delivering on time, vendor Y doesn’t understand our business, and vendor Z isn’t performing like a strategic partner. All are prime topics for vendor managers to dissect and resolve; however, if the vendor management role is myopically focused on solving vendor issues as opposed to elevating the value ofallvendorstothebusiness,thenasignificant optimization opportunity will be missed.
The products and services vendors deliver to customers comprise the technology estate across
a business. Telecom, mobility and IT leaders and practitioners manage the operational and financial
The Next Generation Enterprise Network Alliance (ngena) welcomes the leading Vietnamese telecommunications operator Viettel to its alliance
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877.478.6471
Efficiency First® Adoption – AOTMP (www.aotmp.com)
will result in a trusted business partnership. Partnership spurs innovation that drives digital transformation, which elevates the strategic business value of the technology estate to the business.
When thinking about which optimization opportunities deserve attention in your environment,considervendormanagement. A mature VMO is a valuable asset to the telecom, mobility and IT management practice, and optimizing vendor performance results in greater alignment of the technology estate with the business. n
technologies from ngena’s strategic technology partner Cisco-Viptela, the ngena alliance offers end-to-end managed Software-Defined Wide Area Networks. The combination of this technology with the alliance’s operating model and ecosystem gives customers of the alliance partners access to secure, stable, scalable and easy-to-use global corporate networks, and provides high-quality local customer care.
Since ngena’s four founding members – CenturyLink, Deutsche Telekom, Reliance Jio and SK Telecom – made their official inaugural announcement at the Mobile World Congress in February 2016, the global alliance has now
To find out more please visit
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aspects of the technology estate including service delivery to all business units and users. The
triad of technology, operations and finance must work in harmony to deliver maximum value to thebusiness,whichmeansthevendorsandthe technology they delivery have significant influence on overall results.
The next big optimization opportunity in telecom, mobility and IT management is elevating vendor performance across the
Frankfurt am Main / Hanoi - Viettel (http:// international.viettel.vn/), the leading Vietnamese provider in the telecommunications and ICT sector has entered into a partnership with ngena – the Next Generation Enterprise Network Alliance (www.ngena.net). By joining the alliance, Viettel will be able to provide
fully managed global SD-WAN services to its enterprise customers in Vietnam, Cambodia, Laos and Myanmar. Viettel has significant presences in 12 countries and is one of the fastest growing operators in the world.
ngena provides enterprises with consistent data connectivity services, integrating all
the alliance partners’ networks into a single global Software-Defined Network (SDN). Using state-of-the-art cloud and virtualization
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