Page 4 - Telecom Reseller JanFeb 2017

4 Telecom Reseller
January/February 2017
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technologies they use in their personal lives just aren’t enterprise-grade. And we might still be trying to convince ourselves that those users believe us -- or for that matter, that they care.
Somewhere in between these two extremes is where I believe a signi cant segment
of the enterprise communications world
is really living today. Most likely, your enterprise is going to move forward on new communications technology -- but in a hybrid environment. You may even look to emerging technologies like arti cial intelligence (AI)- driven analytics -- but as an element that gradually helps you improve your existing processes, not as a revolution that upends everything.
In planning for Enterprise Connect 2017, we aimed to capture this dynamic, and help our audience start thinking about strategic planning beyond the immediate horizon.
e result is a new conference-within-a- conference, “Enterprise Communications & Collaboration 2020,” that will take place on Monday, March 27, with the goal of helping enterprise decision-makers with strategic vision and planning for core communications and collaboration, cloud, mobility, video, and contact center initiatives. We aim to give a sense of where technologies and markets are likely to be in 2020 -- less than three years out from the conference -- and how they’re likely to get there.
We chose 2020 as our focal point not only because it’s a nice round number, but also because we believe it’s far enough out that new technologies may be starting to exert real in uence.
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To push further into the future would
open the possibility of diluting content into a meaningless stream of wish-ful llment. 2020 is a time frame that’s perfectly reasonable for you to be thinking about in March 2017.
It’s also a near enough time frame that we can make some fairly realistic projections about where the technology and markets might stand.
What these sessions won’t be is futuristic. ey won’t tell you all the possibilities for what might be technically possible in 2020. Instead, they’ll focus on what’s likely to be mainstream in 2020. ere’s a good chance that 2020’s mainstream will be di erent from today’s, but not radically so.
In planning Enterprise Connect 2017,
we’ve tried to give the proper attention to the legacy and the new. We know that some of our audience is just trying to replace aging PBXs with comparable (but hopefully upgraded) features, while also probably continuing
to grapple with the demands for mobility, video, and enhanced contact centers. Others may be ready to explore team collaboration, communications APIs, and other cutting- edge topicsWe think we covered these bases, and we’re honored as always that so many of the best experts in the industry have agreed
to contribute their knowledge and energy to eshing out the content that will bring the program to life.
Wherever you are on the technology and market spectrum, I hope you’ll check out the Enterprise Connect 2017 program, and I hope to see you at the Gaylord Palms in Orlando the last week in March. ■
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