Page 23 - Telecom Reseller FebMar 2017

February/March 2017
Telecom Reseller 23
Centile Telecom Applications and Invoxia team up to change the way enterprises communicate
Sophia Antipolis – France – Centile Telecom Applications, leading
European provider of Cloud Unified Communications and Fixed-Mobile convergence platforms to operators
and integrators, and Invoxia, a global leader in the design and development
of telecommunications products, speakers and connected devices, announce custom integration between Invoxia NVX 200 docking station and Centile ISTRA Cloud PBX platform through Centile native Mobile application available for iOS and Android smartphones.
The way enterprises communicate is changing rapidly towards more mobility and Any3 (any service, any device, any network) user experience pushing office and individual communication solutions and devices to evolve accordingly. Most employees are using their smartphones to communicate
in the enterprise. This is the reason why Centile Telecom Applications chose to partner with Invoxia to meet the technological expectations of employees and offer them the best
of unified communications and fixed- mobile convergence solutions available from both the mobile and the NVX 200 docking station seamlessly, no matter if they are in the office or on the go.
Turn your smarphone into a desktop phone and be more efficient than ever
Centile Mobile Application is a
native client application powered by ISTRA, Centile’s Cloud PBX, FMC and UCC platform. It enables enterprise end users to benefit from compelling business cloud communications services on their smartphone (Android & iOS) including PBX features, voicemail and unified messaging, audio and video
conferencing with desktop sharing, chat, presence, call center, IVRs and recording.
Connected to the mobile (iPhone or Android) via Bluetooth, the Invoxia’s NVX 200 becomes both the docking station for smartphones and the corporate telephone terminal, without any need to wire the office or to connect the NVX 200 to the LAN. It provides to mobile calls all the comfort of an office phone bringing instant control of calls (answer calls, dial calls, browse call list, browse contact list, speed dials, easy muting of ongoing calls) and great audio quality to your conference calls thanks to the In Vivo Acoustic technology developed by Invoxia.
A PARTNERSHIP TOWARDS AN INNOVATIVE SOLUTION
This partnership ensures operators, integrators and value-added resellers to enhance and simplify user experience with a view to offering great features including:
● Accessing the personal and corporate directories from both smarphone and desk phone thanks to automatic synchronisation
● Answering mobile calls on the desk phone even hands free for more comfort and better audio quality
● Placing calls from the mobile while enjoying the comfort and audio quality of the deskphone
● Managing call forwarding rules from the office and remotely
● Click to call via ISTRA platform from the desk phone
● Charging your smartphone from the deskphone thanks to the integrated charger
● Quick access and quick dialing using
the deskphone keypad
● Accessing all PBX features Bertrand Pourcelot, DG at Centile
says: “Partnering with Invoxia, the connected object specialist is one further step in our commitment to offer enterprises served by Centile ISTRA solution a complete and elegant tool that promotes fixed- mobile convergence and unified communications with comfort
and outstanding audio quality. He
adds: the convergence between the functionalities of the mobile and the Invoxia NVX 200 phone allows end users to access their personal and corporate directories from either terminal as well as managing their fixed and mobile calls, telephony settings, and call rules management, thus enhancing and simplifying the user experience towards better productivity”.
Serge Renouard, CEO at Invoxia, continues: “Invoxia’s ambition is not only to provide a convergence solution between mobile and fixed telephony, but also to provide an intuitive device offering incomparable sound quality and making the most of VoIP. With Centile Telecom Applications, Invoxia found
the ideal partner to democratize this access to a high quality sound in the professional world and to enhance the efficiency of remote communications”.
Centile Telecom Applications and Invoxia are exhibiting at Mobile World Congress, Barcelona – 27 Feb -2 March 2017. Come and visit us at booth 5B81, Hall 5 – a unique opportunity to discover how Centile Mobile-First ISTRA platform can leverage Invoxia innovative and intuitive devices. For more information, please visit www.centile.com and www. invoxia.com. ●
Callision Inc. Launches the First Free Cloud Business Phone System and the First Carrier-Independent Enterprise-Grade Contact Center as a Service
NEW YORK, NY - Callision Inc. (https:// callision.com), the company behind the first fully browser-based contact center solution, announced the general availability of two new exciting product offerings to complement its purely enterprise-focused product portfolio.
The first launch is a free phone system for small businesses, Callision Core, which provides enterprise-grade unified communications and contact center technology free of charge for up to five users.
“From now on, smaller businesses
no longer have to sign up for an array
of expensive solutions just to operate their telephony on a professional level. Whether they need an interactive voice menu to greet their callers, a queue to distribute calls among team members,
a conference bridge for meetings, or
even comprehensive schedule-based forwarding to enhance coverage – with Callision, they get all of that for free – just pick or add a SIP carrier and start calling,” said Joseph O’Donnell, the Head of Global Opportunities at Callision. “As with any other flavor of Callision, businesses
have access to real-time monitoring and interactive call and status dashboards that provide full organisational visibility
– a must in the times when workforce optimisation is a requirement to stay competitive.”
The second launch went a step further, enabling businesses of all sizes to use Callision with their existing SIP providers – something that no other CCaaS (Contact Center as a Service) has ever offered.
“Instead of trying to compete in the crowded SIP trunking space, we work with carriers and list them on our marketplace. Customers can pick preferred vendors
or use their existing SIP providers for national and international calls and
phone numbers, making migrations to Callision a breeze. At the same time, we are helping carriers get new customers,” stated Jay Jideliov, the founder and CEO of Callision. “Moreover, VOIP providers themselves can now bundle their offerings with Callision, tethering their capabilities to the top-of-the-line contact center functionality, such as Intelligent Routing, Dynamic CallerID, Salesforce and Zendesk integrations, and our sleek, lightning-fast Big Data Analytics.”
For more information, please visit
https://callision.com. ●
VOSS Solutions Extends Collaboration with KCOM to Provide Integrated Contact Center Management and UC Management from a Single Portal
VOSS Solutions has announced a collaboration with KCOM to o er an integrated management solution for both UC and Contact Center, enabling front and back o ce support from a single, highly intuitive administration portal.
KCOM is one of the UK’s most respected and established IT and communications services companies, o ering integrated solutions to some of the UK’s largest public and private sector enterprises. In 2012, KCOM became
the rst Cisco HCS Contact Center customer in Europe and VOSS has provided the UC
management component to KCOM’s cloud communications platform ever since.
e ground-breaking innovation from VOSS addresses the need for management e ciency and customer control in today’s cloud delivered solutions, replacing what historically was a fragmented blend of manual e ort, disparate management applications, and spreadsheets. VOSS-4-UC o ers a comprehensive and single domain management approach, through a single portal, helping KCOM to provide a robust, enterprise grade service that meets the
needs and expectations of today’s demanding customers.
To manage a combined back o ce and front o ce estate, VOSS has developed the VOSS- 4-UC management platform by adding new elements that are then tightly integrated into KCOM’s environment. e end to end solution from VOSS o ers KCOM
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