Page 3 - Telecom Reseller April-May 2014

April/May 2014
Telecom Reseller 3
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SUBSCRIPTIONS & CIRCULATION
by Marieke Wijtkamp, Vice Page 1
Page 5
SE 28th Street, Vancouver, WA 98683
President, Librestream
Call: 561-732-2335 Companies take video collaboration out of the boardroom and into the field
Technologies Inc.
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E-mail: publisher@usernews.com Telecom Reseller
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decision-making power and costs can escalate
H
ADVERTISING telecomreseller.com quipment downtime, lost production,
system is comprised of three main components:
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field. By using a mobile video device to share
costs to troubleshoot problems can kill
Or change address, unsubscribe: 17413 SE 28th Street, Vancouver, WA 98683
Fax: 360 260-9726
getting the point to pEo-imntail: publisher@usernws.comwireless video device (camera)
Call 561-732-2335
Enterprise Connect 2014—A look back
y
live video, voice, telestration and images with
Webwww.telcomreseller.com• E-mail publisher@usernews.com
Advertising the bottom line. If the right engineer is located in
ed on order for some analog ● Collaboration software that runs on the VoIP offers
remote experts, field workers can make better,
Call 360 260-9708 • Toll Free 800 667-8965 • Fax 360 260-9726 NEWS DEPARTMENT
the United States and a problem occurs on an oil computer, smartphone or tablet; and
location to carry the new Web www.telecomreseller.com • E-mail publisher@usernews.com Please e-mail articles and press releases as attachments in Microsoft
solutions for
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serviceprovider-theymanagetheirfire-
eridgosoffmthecfiorasstt-hoafnMdexiincsoigorhtaninatuototmheotipvreopcleasnst of trnsfrmingorganizationstoutilizeuni- dtechnology,butsoisthe ByAlanNDew.PseDrecpya,rStemneionrtDirectorof
●Centralmanagementsoftwareand ord format to jeffowen@telecomreseller.com. Suggested length
Please e-mail articles and press releases as attachments in Microsoft Word format to
business disaster recovery
inadditionalparticipantstothecollaboratonwseasslilosn, sinoTwelhepyrewseonucledrno’otmthseuysinmgavnaraigouestheir
inItaly,costs mountquicklywhendecisions arefideldaycedo.mDmeluaynsicadadtiounpsq.uMickilcyriofsyofut’hsavkeetyonfloyte collaboration infrastructure.
Wit still works fine. Howeisv2e5r0,-300 woerdditsor.@AutsetrhneweMs.ncodamro. kSfuteghgteisnatergdtil,celnAeg,tuhpdilsei2ao5s0eC-3po0r0dowveoidsrdes. cAot nthteacentd of the article,
somehow, and the providerplease provide contact information. Do not send graphics. We reserve the right to edit
seexspseirotsntowtahsestcaendeionfgthreooprmobolenmly..WUitChvisirntuoawl
information. Do not send graphics. We reserve the right to edit for content and length.
hat an amazing week - Enterprise
By Nicholas Haug, Director of Marketing at VirtualPBX:
bers are pointed to the CO NetworkRequirements
for content and length. For further clarification, please visit www.
SclIoPuds-ebcausreidtyviwdeiothcoanfeSreBnCci?ngItsodluidtiosnese.mthat
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For further clarification, please visit www.telecomreseller.com and click on Submission
t was possible.
telecomreselleGCur.icdoeolimnesa.nOuderEcdlicttokriaolnCaSaleunldbawmr(iaslasoioyonlsiGneu)isduelsleienfuelafso.vrOapeuprsopEridaitteosyurbiajoelctumatter. www.VirtualPBX.com
wishing you had more time and
presence technologies, no one even has to leave
Accelerating New Product Development
The mobile devices require a network connection
a “when” discussion for CIOs.
the audience understood the difference and
W
a
Calendar (also online) is useful for appropriate subject matter.
e right, it’s not pos- Publisher and Director of Advertising What caught me off-guard was the con-
challenges by the end of the session.
hether it is snow, a hurricane,
more stamina. After a brief chat with Fred
their desk.
Many organizations are using this kind of
to access the Internet and connect with remote
Douglas Green, publisher@usernews.com
alog DID trunk, therePublisher and Accounting Deputy Publisher
tinued strong interest in SIP Trunking - I
As expected the WebRTC sessions drew
tornado, or an earthquake, bad
ntbetweenthecKentirgahlt,theevent co-chair,heindicated
Using virtual presence, companies have
technology in their new product development
experts. Wireless connectivity (i.e. 802.11
n e
DirectorofCaroleSangTiorgaiocyTtusto initiate the caltlh, atndthAedevevretnistingwas onE-xtercautcivke Efdoitror being the thought by now the topic would have
a huge audience, but after talking to some
weather can be debilitating to
achieved strong results from productivity
processes. These processes extend across the
a/b/g/n) is the most common method used in
Copy Editor
Jeff Owen
run-its-course and interest would be wan-
attendees, it seems most are in the “what
business owners. However, with VoIP
ill send DTMFbdeisgtitsaDttoeungldaseGdreyeen,t. Based on my un-scien- Michelle Moody
improvements, faster decision making, higher
organization and value chain and typically
physical locations such as a manufacturing plant
w
Accounting
ing. Two of the sessions I participated in
the heck is WebRTC?” mode. Few if any
phone system disaster recovery, owners
BX will then route the publisher@ Tracy Titus
tific measurement (trying to find a parking
quality answers and reduced costs of downtime
involve internal product design reviews, supplier
to keep the device mobility level high. Often,
Technology Editor
digits received. You
usernews.com on the topic were very well attended and
enterprise buyers at the event have a good
can get back to business after any type
spot), I have to agree. The shRaoywHoflraokor was
and travel. These technologies include rugged
interactions, production line equipment vendor
these locations require network upgrades to
the provider send theboth ran over their time-slot with Q/A. It
grasp of what to do with it yet, and few of
of massive weather-related failure. Phone
Michelle Moody
Copy Editor
e
Deputy Publisher
larger than ever, thereTecwhneorloegrymaEydhoiotroreraks@essions
wireless cameras and collaboration software
troubleshooting and field service mentorship.
handle video collaboration from the plant floor.
t match your extensionseems that there is still a lot of education
their vendors have solid offerings yet. It
system disaster recovery allows companies
Carole Sangiorgio Ray Horak, rayhorak@usernews.com usernews.com
and virtually all of them were very well
that integrate with unified communications and
Organizations that take this holistic approach
For field service applications, cellular networks
hopefully, you have Graphic Design and Production on SIP, SBCs, interoperability and real-
seems like some early education (good),
to resume live dialogue with clients even if
d
Executive Editor
attended. Spritzer TGyperaandpDhesigcn Design
wireless networks to provide a seamless solution.
to collaboration achieve the highest rewards by
or BGAN satellite networks are more typical.
bers match the DID
Jeff Owen
world issues with SIP Trunking. I suspect
driving future RFIs and buying decisions
their place of business remains closed. Plus,
As noted in last week’s Enterprise
m
Raspberry Jam Creative
. So for example, your The publishers of this newspaper assume no responsibility for statements made by adver- Using this kind of integrated system, teams have part of the issue is that the service provid-
successfully integrating video collaboration into
The ability to manage network variability and
Connect2014pre-viewarticle,Iexpected that will be made over the next few years.
now that VoIP is embracing mobile apps,
tisers in their advertisements, nor do they assume responsibility for statements or opinions Thepublishersofthis newspaperassumenoresponsibilityforould be 1234 and your expressed or implied in the columns of this newspaper.
embraced video collaboration within their daily
daily workflows.
ultra-low bandwidth connections are core
be 555-1234. toYsoeue and hear plenty of content about
ers are trying to make SIP Trunking simple
An now for some fun...I’m not sure
users can easily integrate features such as statements made by advertisers. in their advertisements, nor do they
d
aresqmuiarermtpehnotsnefoardvidrrtuesaslpbroesoekn,cemtaeckhinoglomgioebsilne
assume responsibility foNrewsstpaatpemr delnivtesryotro copnfienrieonncesperxfoprrmesdsbeydCToSrAimr Seprlviieced fporroctehsesems, itmo pdroevpilnogyon(goiondg)c, obmumt uthneicyatdionsso
why, but the Enterprise Connect Sandcastle
er to send the lasUt nfoifiured Communications - I was not disap- d
in the columns of this newspaper.
and accelerating problem resolution.
Virtual Presence Equipment
these applications.
r so the call woupldojiunstted. The Living with Lync sessions put
by leaving security and QoE management construction was fascinating for me - I
VoIP more convenient than ever – espe- e
asIamnpreoxveinrcgiRsep“alirefDtetcoisitohnes irneathdeFr”ie.ldI can’t cially when disaster strikes.
r phone. On a ground
study ses- fou●ndThmeryesaerlefacnhuemckbienrgofoanppitroaachoeusptole times
onNebwyspaKperedvelivneryKtoiceonlfleererncae n
d the case u
imOagftiene, fiaelmd itedc-hsniziceidanbsuhsaivneesisgnliefiacvainntg their
Studt continues on page 21 ›› See HAUG, page 15
nd provid-
building a virtual presence system. Typically, the
tendance a
(or loop start for that
sions drew a sizable at
performed by CTS Air Service
See PERCY page 19
p
See MEDAK, page 15
Partner with
Partner with
Walt Medak & Associates, Inc.
nication r(x) /
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ining 6
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