Page 7 - 3CX OctNov 2015

November/December 2015 3CX Drilldown 7
On The Move; A Fully Mobile Workforce

K
astritou
and stable. Another very important factor is
adopting technological advancements that
by Katerina Kastritou, Website seamlessly integrate with the employees’ own
Content Manager, 3CX
personal devices allowing workers a sense
Iof freedom previously unheard of within
n today’s day and age static desk work has organisations. e ability for members of sta
become a thing of the past; the workplace to ‘carry the o ce’ around with them increases
of today expects employees to go over and
productivity as they are literally liberated from
above their usual work responsibilities which the con nes of the o ce.
in turn has caused the modern workforce to Luckily, telecommunications providers
become increasingly mobile. Employees are have noticed and subsequently responded
constantly on the move; whether it’s going to to the needs of organisations with robust,
conferences with partners and stakeholders or comprehensive Uni ed Communications
simply on-the-go as they make sales calls in tools that integrate seamlessly with user’s own
today’s bustling, mobile work environment.
devices. In fact a recent report from Infonetics
With this rising demand for mobility it Research showed that the smart-phone is the
goes without saying that organisations need no. 1 device used by businesses in regards to
to implement the right kind of technologies Uni ed Communications, ranking ahead of
to ensure communication is reliable, e ective
traditional computing devices such as laptops/
desktops.In addition another major nding was
that 93% of business leaders plan to implement
video conferencing into their UC solutions by
early 2016.
e signi cance of this report is huge
because it points to a serious shi in
telecommunications practices adopted by
businesses as they attempt to keep pace
with the ways employees communicate the
most. Embracing video conferencing and
mobile devices as part of an overall Uni ed
Communications strategy within the workplace
will help businesses maximize the growing
trend towards mobility, and as a result, reap
the bene ts that real-time communication can
provide.
When workers have the capability to access
UC tools from their smartphones, a device they
carry with them at all times, ensures employees
are always in the loop about what’s going on
in the workplace. is is the beauty of Uni ed
Communications, no matter where employees
might be they are always connected ensuring
they never miss another piece of important
information, crucial conversation or last minute
meeting again. is also serves to relieve a
considerable amount of stress as all relevant
information within an organisation can be
accessed at all times eliminating the worries
that previously went hand in hand with being
chained to a desk.
e ability to create a truly mobile workspace
is extremely bene cial as it allows members of
sta to seamlessly work together regardless of
time and location; whether team members are
in London, Paris or New York collaboration
becomes e ective and easy. For example
3CX Phone System is a complete Uni ed
Communications package featuring so phones
and smartphone clients across all major desktop
and mobile operating systems. With features
including user presence, voice calling, video
conferencing, instant chat and directory services
3CX allows workers to take advantage of the
increased freedom and productivity that comes
with the modern ‘mobile o ce’.
In retrospect, it is more than apparent that
the future of business is moving towards a
completely mobile workforce, a workforce that
transcends the prison of the o ce environment.
Uni ed Communications solutions are the
most e ective way for organisations to achieve
this. UC makes o ce hours a thing of the past,
giving employees more control over their work,
empowering them with a relaxed sense of ease
and exponential creativity. n