Page 10 - Cisco Tribune Q2 2014

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10 2nd Quarter 2014
NEWS PRODUCTS PEOPLE EVENTS
Telecom Reseller: Cisco Tribune

SPANLINK LAPE of Microcall’s System Automation features to convey invaluable information to the
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where functions such as; system backups, various managers:
such as maintenance, software and services. solution. Then, customers are provided fraud notifications, report distribution, Provide managers with reports/
● Flexibility to set length of terms and
with recommendations that are specific data collection from multiple platforms, information that is ‘relevant’ to them and
payment structures that fit individual to their environment, allowing them to directory feeds and more, are completely their department. Schedule these reports
business needs.
capitalize on all their Microcall solution automated. Integrating your current to be emailed automatically for greater
● No Up-front Payment requirement to has to offer.
processes with your call reporting efficiency.
initiate the financing term and deferred solution and, best of all, automating these Have your call reporting system
payment options available.
AUTOMATE the process
processes, will result in significant time monitor for employee issues or system
● A Variety of End-of-term Options Lack of time and resources can be main savings and, ensures your system is used discrepancies. Schedule the system to
ensures ongoing flexibility to purchase, renew or upgrade equipment as a business factors in an underutilized call reporting solution. One suggestion is to reduce to its full potential.
automatically and immediately email these ‘call to action’ reports to the manager’s for
evolves.
manual intervention by leveraging all of RELEVANT reporting
their immediate attention.
“Financing can provide significant your current processes. For instance, some In a large corporate environment it is Give managers real-time browser
business benefits to companies of all sizes,” companies may not think to integrate easy to assume that managers have the access to their own data. Permissions can
added LeBow. “With Spanlink Capital Active Directory with the call reporting same call reporting needs. However, our determine what access levels are given to
Services, pay-as-you-go financing with system. However, in doing so, Moves/Adds/ experience in working with thousands
each manager and it eliminates managers
predictable payments eases technology, Changes made within Active Directory
of Microcall customers have shown that having to request information from others.
implementation and managed services can be automatically reflected in the call managers actually have a variety of report Managers can obtain the information they
expenses, and customers can obtain new reporting solution. This process eliminates requests from across the entire enterprise want, whenever they need it!
technology without tying up working capital.”
the need for manually entering data into 2 like; How are calls routed through our Taking a little time to get to know your
By financing with Spanlink Capital separate databases and provides simplified voice platform?, Which employees are call reporting solution, automating a
Services, customers are able to get system administration. Other processes answering the most calls on our shared majority of its processes, and providing
customized financing programs tailored to that can benefit from integration with a line?, Do we have opportunities for Tail- users with relevant information, will
meet their specific needs. The qualifications call reporting solution are applications End Hop-off / Toll Avoidance?, Which
help you to realize how invaluable your
process begins with a simple one-page credit such as; HR systems, Corporate Phone calls were abandoned/answered/sent to call reporting system can be. If you are
application and credit decisions are often Books, Billing systems and the like, where voicemail?, Which IP phone just dialed interested in receiving a free call reporting
available within 2-4 business hours.
analyzed information provided by your call Emergency 911?, How much should each white paper that illustrates the benefits
reporting solution can be automatically fed department pay for telecom expenses?, and of implementation across your entire i
to these various applications.
the list goes on.
organization, please contact us at: www. microcall.com or 1-800-622-2285.
More more information visit
Microcall customers can take advantage
Below are a few suggestions of how
Spanlink Capital Services

SOFTEL Communications delivers innovative business solutions through the
integration of unified communications/collaboration, contact center, IP telephony,
speech technologies and social media applications. We enhance customer service
through a combination SOFTEL-branded and partner products for the enterprise or
as managed services solutions, across the Americas and EMEA.

Soft Risk, Hard Results Contact us at 877 4SOFTEL, by email at moreinfo@softel.com on our website
at www.softel.com or on Twitter @SOFTELnews

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