Page 2 - WebRTC Fall 2014
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planetWebRTC
2 November 2014
The dedicated news source reporting on all things WebRTC

Temasys WebRTC plugin continued...
added Wilcox.
Voice4Net continued...
Smith’s Point Analytics, an independent
market research irm focused on emerging as any readily available browser-based years as an Internet-based method
developers around the world who want to 
mobile and wireless technology, has function.
of communications for browsers and enrich their apps and service offerings by 
estimated the market for cloud-based RTC to The simplicity of WebRTC means that applications by which users can make voice providing a more complete user experience 
be worth US$4.8 billion by 2018. WebRTC dealers and integrators can add RTC calls, engage in video chat, share data iles for business communications.
has tremendous potential to complement the Client to a legacy contact center in a and more. While browsers such as Chrome, “Following our free-plugin launch in 
well-established enterprise communications single visit, with minimal downtime or Firefox and Opera natively support WebRTC, May -- which saw over 100,000 downloads 
and uniied communications markets, disruption. Providers can therefore offer those from Microsoft and Apple did not until in under 100 days and has accumulated 
valued at US$30 billion, and the multibillion customers an effective, sophisticated plugins began to appear this year.
several million minutes of usage -- we were 
dollar telecommunications and over-the-top and distinct solution that addresses “The huge worldwide user base that able to conduct valuable ield testing and 
(OTT) services sector, all of which Temasys is speciic business processes—without already has Internet Explorer and Safari understand what the user experience was 
well positioned to serve.
requiring signiicant hardware upgrades installed along with their Microsoft and like in great detail.
Users can download the plugin at https:// or a wholesale system overhaul.
Apple software operating systems was “Our plugin has now evolved, with 
temasys.atlassian.net/wiki/display/TWPP/ WebRTC+Plugins.
“We recognized early on that the WebRTC would offer breakthrough previously underserved in terms of high- quality audio, video and peer-to-peer data numerous updates and enhanced capabilities, essentially making it the de 
Temasys is also staying true to its original eficiencies and customization in
exchange,” said Temasys CEO Chip Wilcox. facto standard for Internet Explorer and 
pledge to drive adoption of WebRTC. The the contact center. RTC Client is our
“We believe that enabling WebRTC in Safari support and delivery of WebRTC and 
free plugin (with Temasys’ branding) will irst step in delivering these beneits
browsers that lack any native support will allowing for parity across Chrome, Firefox, 
remain available for download.
to businesses,” said Rick McFarland, greatly appeal to service providers and
Internet Explorer and Safari when installed,”
chief executive oficer at Voice4Net. 
“Integrators can achieve extensive 
personalization in just a single-day The Effect of WebRTC continued...
software installation, compared to 
4. Existing Challenges for WebRTC weeks using legacy technology. Our a work-in-progress draft, the Google open- WebRTC usage are still few and many 
Success
approach leverages the WebRTC source project is far from being just hype.
businesses, as well as technology vendors, 
5. Drivers and Restraints for WebRTC protocol as a business application,
Since the release of the project in May are adopting a wait-and-see approach 
Success
not just a collaboration tool, creating
2011, the market has seen an explosive pending issue resolution.
6. WebRTC’s Impact on the UCC Market
a highly effective solution that can
growth of both WebRTC support and Existing challenges such as the continued 
7. Enterprise Communications Vendors’ be easily manipulated, seamlessly WebRTC-based offerings.
video codec battle, the lack of cooperation 
WebRTC Strategies
integrated with back-ofice functions, Almost all leading UC and contact center and interest from vendors such as Apple 
8. Emerging WebRTC Market Participants and installed right over a legacy system.”
vendors have publicly stated their desire to and Microsoft, interoperability issues, and 
to Watch
The RTC Client is part of a larger work with WebRTC capabilities and bring the general lack of understanding of what 
9. Strategic Recommendations for UCC suite of browser-based solutions that new solutions to the market.
WebRTC really is are still curbing WebRTC’s 
Vendors
10. WebRTC Use Cases
Voice4Net plans to release in the coming months. Voice4Net’s WebRTC- On the negative front, while the WebRTC landscape continues to evolve, the
growth potential.
Key Topics Covered: 
For more information visit http://www. based technologies are currently being market is still in its infancy stages when
1. Executive Summary 
researchandmarkets.com/research/dnxcl5/ deployed across a variety of vertical it comes to real business adoption and
2. Deinitions
the_effect_of
markets throughout the United States true deployments. Case studies of current
3. State of the Market
through a series of white label solutions 
offered by hosted and premise-based planetWebRTC.com
communications partners.
The dedicated news source reporting on all things WebRTC





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