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12 Cloud Questions
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Telecom Reseller 13 Every Company
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January/February 2016
Upgrade your Router
May/June 2017
Telecom Reseller 13 Should Ask Itself
Voice QoS, Multi WAN Redundancy, Content Filter & Network Security
TELECOM
COLWELL RUFFIN PATTERSON
O Design Determines
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viarbelaecfhoirntgh.e reseller. MSPs are generally less
transparent with their pricing, so they’ll have
MELENDEZ continues on page 16 ›› to be able to justify the cost of your product to
BOCCAMAZZOcontinuesonpage 15 ››
05/02/2016 20:
The Newsource on UC ● UCaaS ● Collaboration ● Mobility
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S ● Collaboration ● Mobility 12 Cloud Questions emand for cloud services continues to
P at 972-83
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VARs vs. MSPs:
RESELLER .COM
The Newsource on UC
GE 15 PAGE 23
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oday, there are hundreds of thousands of
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By Pat Patterson, Director of Services for Avaya
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surge, driven by corporations interested
to Know
Every Company
CHANNEL
in so ware  exibility and scalability. But
COLWELL
Value Added Resellers (VARs) and even
security services will be a nearly $9 billion market
by 2019.
With recent high pro le cyber-attacks at
Organizatio Telecom M
try
s
Should Ask Itself
how secure is the cloud? No surprise, analysts
predict security products and cloud-based
more Managed Service Providers (MSPs) BOCCAMAZZ0
LWELL RUFFIN PATTERSON
TELECOM
VIEW
companies like Sony and U.S. government
RESELLER.COM PAGE 21
competing for market share. Chances are, you
agencies, cloud security is in sharp focus.
PAGE 15
PAGE 15 byAllisonBoccamazzo,Content
Telecom Management Technology Innovation Paradox
Monitor Computer Systems ContinuPesoTdocEaxpsatsnd Deployments of Dialogic Diva Media Boards for Extensive Protocol Decoding
nal Design Determines
Nortel Notes
SpecialistatVoIPInnovations
The Latest
PAGE 23 As we said in August, the C-suite likes the know what a VAR is.  ese companies resell By Pat Patterson, Director of
computer so ware, hardware and/or networking
cloud’s  exible OpEx model (o en deployed as
anagement Success
products. Telecom
Your local computer or iPhone repair shop
(marketing@voipinnovations.com)
a subscription-based cloud service) but may not
D
totally grasp the implications of adopting the emand for cloud services continues to
Services for Avaya
cloud.  is can lead to well-founded (and not so is in mansyuwrgaey,sdariVveAnRb;ythciosrbpuosrianteiossnpsrinovteidrested
well-founded) fears about the security of a cloud co
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Take a look through our Extended DID Inventory.
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thousands of DIDs within our Extended Inventory.
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Extended DID Inventory features include:
• Access to dozens of the industry leading carriers
• Choosing carriers based on a carrier ranking system • Customizable DIDs with the ability to add or remove
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• A  exible email noti cation system
_JanFeb_2016.indd 13
Are you ready to sign up and gain access to hundreds of thousands of exclusive DIDs?
voipnow.io/signup-tr-june-17
877-478-6471 - voipinnovations.com - sales@voipinnovations.com
solution. As a result, many large companies are brehaokw- sxesceurveicisesthfoercwlohuedn? Nupogsruadrpersisoer,raenpaliyrsts
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the Contact Center:
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PATTERSON continues on page 21 ›› most value? If the product requires considerable
up-front con guration or customization,
PCI Compliance in
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the better channel.
host of developments into motion for industries
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for resellers of contact center solutions. PCI ongoing support arrangement with an MSP.
and voice communications, and are therefore COMMhOe PNCIGSOecuArLitySS:tandards Council has
d
use
compliance mandates are rigorous, fees for non- Also, installed applications with high availability
leniency being o ered to violators. provided by an MSP.
WHAT VALUE PROPOSITION WILL
to PCI compliance is staggering. More than 12
APT
Global Sales at Voice4Net
PEAL TO THEM?
million businesses in the United States accept
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ar
hire a VAR to help them purchase and implement
TDon’t Let Your Clients have extensive IT sta s, so if you’re targeting
subject to PCI DSS (Data Security Standards)
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companies who need to implement compliant 3h.oKsteeopf idnegvceolosptsmtoenatsminintoimuomtion for industries
contact center solutions is similarly wide-
that utilize contact centers—and consequently,
reaching.
YOfoUr r’eLsLellHersAoVf EcoTntOactCceOntNerVsoINluCtioEns. PCI
THcoEmMpliYanOceUmRaPndRaOtesDaUreCriTgorWouIsL, Lfees for non- MELENDEZ continues on page 16 ››
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it. SMBs, especially smaller ITSPs, don’t usually
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(www.voice4net.com)
he PCI Security Standards Council has small businesses and your product requires any
established strict guidelines for companies ongoing technical management, MSPs might be
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05/02/2016 20:02


































































































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