Page 7 - SkypeBuzz Q1 2017

1st Quarter 2017
SkypeBuzz by Telecom Reseller 7
AudioCodes IP Phone Achieves Microsoft Skype for Business Online Certi cation
CallTower Deliver’s Seamless Integration between Industry Leading UC Solutions
South Jordan, UT - CallTower, an industry leading global uni ed communications (UC) and collaboration company is proud to announce Synergy, a groundbreaking solution that delivers interoperability between Cisco CallManager and Microsoft Skype for Business Uni ed Communications. Synergy delivers options by enabling business to utilize existing Cisco equipment and leverage CallTower’s Microsoft Skype for Business technology in harmony.
Many companies have invested a signi cant amount of resources into Cisco hardware and training. Divisions within those companies are choosing
to go with a Skype for Business solution. The biggest issue has been the ability for these two communication systems to work together to maximize collaboration within the company as a whole. CallTower is the rst to market with this innovative hosted hybrid solution that enables shared directories and cross-platform dialing.
Long-time CallTower customer,
Anka Behavioral Health, Inc., quality tested this technology. According to Anka Tech Support Supervisor, Eric Martin, “With our Cisco Phone System and Skype for Business collaboration environment, we were very interested in beta testing this unique tool. Our Company has a very unique disperse footprint, with many o ces, and 24/7 facilities. We currently leverage Skype for Business for collaboration, instant messaging, and internal meetings. The Synergy solution seamlessly integrated our two disperse systems, increasing functionality without shifting the paradigm of our existing culture. The ability to extend our phone system to road warriors and home o ces has been an e ciency game-changer.”
“We are incredibly excited about
the launch of our Synergy Solution. CallTower is unique in the marketplace, as they host both Cisco and Skype for Business communication systems,” says CallTower Chief Product O cer, Shaun Chambers. “CallTower’s mission is to enable people to connect and get work done. With our Synergy solution, we have more options for business to successfully implement, or update,
a uni ed communications solution
to meet the growing needs of the workplace.”
More at www.calltower.com. ●
e 440HD advanced, mid-range enterprise IP phone model o ers full integration with Skype for Business Online including Cloud PBX features
Lod, Israel - Highlights
● AudioCodes’ 440HD is an advanced enterprise IP phone with a built-in dedicated LCD screen displaying contacts (who can be called with a single click) and their presence status
● e 440HD model is designed to o er users an intuitive experience, contributing to a smooth adoption of Skype for Business uni ed communications
● A er rigorous testing, AudioCodes 440HD IP phone is now certi ed for Microso Skype for Business Online, as well as for on-premises and hybrid con gurations
● e certi cation also covers the 440HD’s integration with O ce 365 services, such as Microso Exchange, log services, quality of experience monitoring and Update Server
● Other AudioCodes high de nition IP phones are expected to achieve certi cation early in 2017 e associated IP Phone Manager solution allows for zero-touch provisioning, along with centralized
life-cycle control and management, for smooth deployment and ongoing operations in the enterprise
Details
AudioCodes (NASDAQ: AUDC), a leading provider of voice networking solutions that enable enterprises and service providers to transition
to all-IP voice networks, today announced that
its 440HD IP phone model has been certi ed
by Microso for use with Skype for Business Online, including Cloud PBX. e certi cation also covers Skype for Business on-premises and hybrid environments and integration with O ce 365 services such as Microso Exchange in order to access users’ personal information such as calendar, Visual Voice Mail and Outlook contacts, log services, quality of experience monitoring and Update Server.
e 440HD is an advanced enterprise IP phone with a built-in, programmable LCD screen
that displays contacts (who can be called with
a single click) and their presence status. It is a member of AudioCodes’ 400HD family of high- de nition IP phones which are an integral part of AudioCodesOne Voice for Skype for Business portfolio of products and solutions for Microso
uni ed communications environments. All models in the 400HD family have been designed to o er enterprise users an intuitive calling experience coupled with high voice quality and o er support for a wide range of voice codecs including Microso ’s SILK. Other members
of the 400HD IP phone series are expected to achieve Skype for Business Online certi cation during the rst half of 2017.
“We are delighted that our 440HD IP phone
has successfully passed Microso ’s rigorous testing to achieve Skype for Business Online certi cation,” said Nimrode Borovsky, VP Marketing at AudioCodes. “Our IP phones
not only o er an intuitive calling experience
for end users that eases the adoption of
uni ed communications, but also, as part
of our centrally managed IP phone solution
and our One Voice Resiliency solution, empowers enterprise IT sta to deliver reliable deployments and simplify ongoing operations.” To learn more about the compelling advantages delivered by AudioCodes enterprise IP phones
for users and IT sta within Skype for Business environments, please follow this link http://online. audiocodes.com/en/skype-for-business-ip-phones. ●
Tata Communications Transformation Services deliver Network Assessment as a Service to Microsoft channel partners to facilitate digital workspace collaboration
Partners deploying O ce 365 and Skype for Business can gain a strategic advantage in white-labelling Tata Communications Transformation Services NAaaS o er and services built under the Skype Operations Framework to help enterprise customers improve employee productivity and operational excellence
Mumbai – Tata Communications Transformation Services Limited (TCTSL),
a leading Telco transformation and managed services provider and wholly owned subsidiary of Tata Communications, has announced it is delivering a Network Assessment as a Service (NAaaS) o er and add-on services for O ce 365 built under the Skype Operations Framework (SOF) to facilitate digital workspace collaboration. TCTSL will deliver and provide support for Skype for Business deployment models and o er network readiness and support services to O ce 365 partners under a white-label agreement.
TCTSL has packaged years of valuable telecommunications network management experience in its Network Assessment as a Service (NAaaS). Since most of the performance issues that surround Universal Communication and Collaboration (UCC) initiatives are attributed to communication networks, early stage assessment from TCTSL will bring relief for operators and managed
service providers embarking on UCC platform deployments. To provide the
best user experience, NAaaS will help operators and managed service providers take the right rst steps in the deployment of their UCC platforms by using TCTSL’s services that apply the Skype Operations Framework (SOF) to assess critical components across applications, networks and endpoints.
Giovanni Mezgec, General Manager, O ce Partner Marketing states, “TCTSL’s network assessment o ering and support services built under the Skype Operations Framework (SOF) enables it to support O ce 365 partners in delivering a multi- faceted approach for the successful deployment of O ce 365 and Skype for Business to enterprise customers.”
TCTSL will provide essential and advanced network assessment services using de ned parameters within SOF and remediation services, including network infrastructure upgrade and security
audit and compliance. TCTS will also o er network assessment as managed services and manage performance issues at a mutually agreed frequency for O ce 365 partners.
Sandeep Bhatnagar, CEO of TCTSL noted, “For a distributed and virtual workforce, there is ever-increasing dependency on collaboration platforms.
Industry analysts estimate that more
than 50% of the team coordination and communication will occur via mobile group’s collaboration apps by 2018. It
is a business priority for all enterprises
to provide consistent and seamless
user experience to enhance employee productivity across devices and locations. Managing real-time communication relies on network quality; the expectations become even higher, when the network infrastructure is used for voice and video connectivity. Our NAaaS o er and support services can help O ce 365 and Skype
for Business providers leverage our years of experience in complex, carrier grade network management and best practices to maximize and deliver the best results on an enterprise customer’s network.”
TCTSL’s Network Assessment as a Service is developed to address the most complex real world enterprise network issues around the UCC. It o ers a best in class network assessment framework to accelerate O ce 365 managed services for Telcos. TCTSL has a signi cant pool
of Skype Operations Framework trained professionals and highly skilled technical consultants along with its NAaaS white- labeled service to partners to support ala-carte (site to the cloud, site to site, one time, managed services, etc.) deployment models. ●
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