Page 2 - Team Report Q1 2019

2 SkypeBuzz by Telecom Reseller
4th Quarter 2018
CallTower is a Native Skype for Business and Microsoft Teams Solutions Provider
South Jordan, UT and Boston, MA - CallTower Inc., a global leader in delivering cloud- based enterprise-class unified communications and collaboration solutions, was present at Microsoft Ignite 2018, in Orlando, Florida, when Microsoft made a major announcement regarding
the support of Office 365 communication solutions.
Microsoft issued a statement about the new direction of Skype for Business Online, outlining the following changes:
Starting October 1, 2018, Microsoft will stop companies with fewer than 500 employees from joining Skype for Business Online, instead offering Microsoft Teams Microsoft is already initiating upgrades from Skype for Business Online to Microsoft Teams for existing small business clients
Microsoft will set the deadline for retiring Skype for Business Online in the near future
This announcement has been anticipated since last year’s
Ignite Event when Microsoft announced that Teams would eventually replace Skype for Business Online. Many companies are in a transition period running both solutions in sync. The interoperability at this time is not robust and many companies have not embraced Microsoft Teams
as their primary communications and collaboration solution.
With Microsoft’s latest announcement, many Skype for Business customers are concerned that their primary communication solutions will lose support or cease to function. CallTower remains committed to delivering full support for both Skype for Business and Microsoft Teams with key integrations. CallTower’s certified Microsoft engineers design customized solutions to simplify business communication technologies. CallTower’s highly trained 24/7/365 US-based client representatives ensure users are fully supported. CallTower will roll out Skype for Business Server 2019 Edition to sustain native ongoing support of Skype.
“We continue to be a strategic Microsoft solution provider and will support Skype for Business users today and with the release of Skype 2019,” said CallTower Chief Revenue Officer, William Rubio. “We are excited at the opportunity to service customers with their transition to a private cloud Skype solution, fully supported by CallTower for many years to come.”
More at www.calltower.com. n
Pexip Announces Availability of Its Microsoft-certified Video Interoperability Platform for Microsoft Teams
Cloud enterprise application enables professional video conferencing systems to join Microsoft Teams meetings
NEW YORK - Pexip, an award- winning video conferencing and collaboration platform vendor, has announced the availability of its Cloud Video Interoperability (CVI) solution for Microsoft Teams. The Microsoft-certified solution allows professional video conferencing systems to connect with Microsoft Teams meetings, extending the use of Teams. Pexip CVI for Microsoft Teams takes advantage of Pexip’s unique cloud deployment capabilities and addresses the growing requirement of organizations regarding data ownership and control.
“We are very excited to embark on this next-level journey with Microsoft and provide capabilities that further extend the use of Microsoft Teams
in the enterprise,” said Åsmund O. Fodstad, EVP Strategic Partners
at Pexip. “Pexip products are used
by some of the most demanding organizations with their Skype for Business deployments. Adding the capabilities for Microsoft Teams to the Pexip platform facilitates a unique migration path for customers.”
Industries with compliance demands such as financial services, healthcare, government and public sector
often have stringent data control requirements. As a cloud enterprise application, Pexip can be operated
in any private or public cloud service and is optimized for use in Azure government cloud and similar federal cloud services. Pexip can also run on-premise in an organization’s data center or in a combination of all these platforms.
Pexip already delivers a Microsoft- certified video interoperability solution for Skype for Business. The new capabilities add to the existing software and provide video, audio and content-sharing between professional group video conferencing systems and Microsoft Teams meetings.
“Pexip’s Cloud Video Interoperability (CVI) platform allows more people
to connect and collaborate through Microsoft Teams,” said Bhrighu Sareen, General Manager, Microsoft Teams, Microsoft Corp. “The seamless integration through Pexip’s CVI enables existing VTC systems to easily connect to audio, video and content sharing in Teams meetings.”
Protecting and retaining the native user experience is fundamental to the Pexip solution.
Pexip CVI for Microsoft Teams is transparent to the end user, meaning video conferencing systems joining a Microsoft Teams meeting are seen and managed just like any other Microsoft Teams participant. Similarly, on the video conferencing side, the meeting is a standard video meeting with audio, video and content sharing.
For more information, please visit https://www.pexip.com. n
Numonix Debuts
New RECITE Centralized Skype for Business Client- Side Recording
RECITE Client-Side Recorder Delivers On-Premises, Hybrid and Microsoft Office 365 Recording, Enabling Users to Securely Control Access to Recordings
BOCA RATON, FL - Numonix, provider of RECITE, has announced the debut of its new RECITE Client-Side Recorder for Skype® for Business.
Available for on-premises, hybrid and Skype Online in Microsoft Office 365,
the award-winning RECITE Client-Side Recorder enables organizations to securely control access to their Office 365 recorded interactions. Calls are recorded and stored centrally on a server in a location of the organization’s choice. Recordings are digitally watermarked and tamper proofed and are inaccessible by unauthorized users. Sensitive customer information is protected with customizable security in profiles, permission and security measures. RECITE was recently named a 2018 Communications Solutions Product of the Year by TMC.
“We are excited to be one of the only Skype for Business Certified recording partners to offer a solution to record client-based calls for Skype for Business. Our Client-Side Recorder is a stepping stone in the migration story of premises-based and hybrid-to-cloud environments. Now, users have the ability
to securely record aand store interactions in the cloud or on premises while protecting sensitive information,” said Evan Kahan, COO of Numonix.
Numonix’s new RECITE Client-Side Recorder is deployed as a quick application install on each computer the organization wants to record. All computers are synchronized to the main server on a real- time or scheduled basis. RECITE Client-Side Recorder is offered in addition to Numonix’s multiple Certified Skype for Business server recording integrations.
Benefits:
l Organization Control of Recordings — Organizations can centrally store recordings on their own servers, in the data center or hosted in Microsoft Azure and other public cloud providers.
l Multiple Recording Options — RECITE can be set up for automatic full-time recording with the option of not allowing users to turn off the recording function. It can also be set up to record on-demand and/or save on-demand.
l Secure Recordings — Each recording features audit trails, security encryption and 100 playback permission profiles.
l Compliance Muting — Pause/resume capabilities support PCI compliance.
l Quality Monitoring — Supervisors can access quality monitoring scorecards and desktop widgets to assess and score agent performance.
For more information, please visit: http:// numonix.info/2H33ksK
More at http://www.NumonixRecording. com. n
Unimax Adds Compatibility To Its UC Management Software Suite For Microsoft Teams
Unimax adds compatibility for Microsoft Teams provisioning to its multi-vendor interface for Unified Communications Management
ORLANDO - Unimax®, a leading provider of Unified Communications (UC) Management Software, has announced that it has added compatibility for Microsoft Teams to its UC Management Software Suite. Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Unimax’s UC Management Software
Suite provides organizations with tools for provisioning, employee self service moves, adds, changes, and deletes (MACDs), help desk agent MACDs, automation, phone number and DID management, system migrations, unified MACD administration, and more for single and multi-vendor environments that include systems from Microsoft, Cisco, Avaya/ Nortel, etc.
“The Microsoft community has been waiting for a product to easily provision Teams, especially in large organizations
with multiple UC vendors.” said Phil Moen, Unimax President and CEO. “We are pleased to answer the call. Our customers can now provision Teams and their members while also managing Skype for Business, Exchange, Active Directory, and systems from Cisco
and Avaya all in one, integrated interface. More specifically, this new compatibility adds functionality so that Teams, along with their defined channels, can be added, modified, and deleted, and users in an AD online system
can be added and removed as team members or owners. We have worked with Microsoft to make our Teams compatibility possible, and we are happy to bring it to the Microsoft community.”
Unimax’s new compatibility with Microsoft Teams complements its already strong relationship with Microsoft and the Skype for Business and Teams product groups. In fact, Unimax is one of seven companies worldwide certified as a Microsoft IT Pro Tools Partner for UC. It also holds a Silver Communications Competency with the company.
More at www.unimax.com. n