Page 15 - Telecom Reseller July August 2018

July/August 2018
Telecom Reseller 15
INext Gen Telecom, Mobility and IT Management Insights
was recently engaged in conversation with COLWELL
an IT vendor manager trained in sourcing, hard to manage because of limited real-time procurement and vendor management and accurate visibility into the relationship practices. The topic of conversation, telecom between the business and the services, assets,
Ask the Telecom Pro - August 2018
Q: Should the telecom group manage cloud services?
A: There are several perspectives on this question. AOTMP’s position is that telecom / mobility management covers network services, carrier services, mobility and IoT solutions, cloud solutions, software, hardware, and emerging technologies that impact telecom environment performance. Ultimately, all communications asset and services should be unified in a cohesive management practice to elevate visibility, transparency, and technical, financial and operational efficiency.
Q: Can Apple devices enrolled in DEP be recycled?
A: Yes, Apple devices can be recycled, refurbished and resold after they are removed from DEP. Note that once a device is removed from DEP, it cannot be re-added.
services, started with a simple question – Why by Timothy C. Colwell, SVP configurations, costs and vendors. I also stated
is telecom so hard to manage? I pondered several answers to sum up the situation in clear terms, when another question was fired – Why don’t telecom managers use their BI tools to gain management insights? Then, a third question rang out – When is anyone going to be able to effectively manage telecom services and vendors?
Fast forward a few weeks. Google’s Cloud Platform Blog posted an entry titled ‘Predict your future costs with Google Cloud Billing forecast’ that caught my attention. The net-net of the post is that new features are being added to Google Cloud Billing that uses intelligent
Newcastle Ramps Up SIP Trunk Deployments with Ingate Systems
STOCKHOLM - Newcastle Communications, a nationally recognized integrator of voice and
data solutions and NEC Diamond-Level
Dealer, has seen a steady increase in SIP trunk deployments with Ingate SIParator® Session Border Controllers (SBCs) from Ingate® Systems. Newcastle has installed more SIParator SBCs in the first six months of 2018 than in all of 2017.
Newcastle provides VoIP and Unified Communications (UC) solutions to large enterprise
877.478.6471
Efficiency First® Adoption – AOTMP (www.aotmp.com)
that while insights aren’t completely nascent in telecom management, they are not nearly as robust as they need to be.
The answer to the third question – When is anyone going to be able to effectively manage telecom services and vendors? – requires
a significant amount of evolution, if not revolution. Innovation from telecom vendors and those that manage telecom services
and vendors need to take a page from other technology management practices to elevate the management practice to a unified telecom, mobility and IT management practice governed by next generation insights. n
requirement. “We wanted to make sure what we were selling worked for our customers. Ingate solved the problem and earned our trust.”
“We are proud to be working with Newcastle, a leader in VoIP and UC solutions known throughout the US for cutting-edge solutions for some of the largest enterprises,” said Steven Johnson, President, Ingate Systems.
Ingate SIParators ensure reliable, secure SIP trunking for millions of VoIP calls worldwide.
They pave the way for seamless interoperability between any PBX used by Newcastle customers and any SIP trunk service. Ingate SIParator SBCs are available as hardware, or as a software deliverable for virtual machines or the cloud (AWS, Azure).
For more information visit www.ingate.com. n
forecast models to help companies mange Google Cloud Platform spending. Users will be able to forecast and project consumption and adjust against spending goals accordingly. As I read, it occurred to me that Google’s predictive modeling and advanced insights for cloud services are generations ahead of telecom management technology in terms of forward thinking insights.
Now, back to the conversation with the IT vendor manager. I said telecom is so
customers in the US, including the County of Ulster (NY), University of the Sciences (PA), Bloodworks NW (WA), RXR Realty (NY), ICC Chemical (NY), Groundwater Environmental Services (National) and many more.
“We recommend an Ingate SIParator SBC
for every phone system we install,” said Brianna Gallowe, Customer Support and Operations Manager, Newcastle Communications. “Ingate products are easily configured to meet the unique needs of each customer, and they provide a
high level of security. Also, the sales engineering and technical support are top notch. We even recommend Ingate to other NEC dealers.”
An Ingate partner since 2013, Newcastle installed a SIParator on their own premise to solve a security
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