Page 13 - Telecom Reseller November December 2017

November/December 2017
Three Things to Consider When Moving Unified
TCommunications to the Cloud
aking advantage of cloud-based systems seem insigni cant at rst, they can have a dramatic for uni ed communications is a smart e ect on productivity and performance. To avoid choice for businesses for several reasons. this, it’s important to prepare your employees for a
It is cheaper from a cost perspective, can scale potential switch by discussing potential changes in up or down based on business needs and enables communication and identifying speci c priorities
Telecom Reseller 13
PRENGAMAN
SECURITY AND COMPLIANCE
Choosing a cloud solution can present additional security risks that your business should be mindful of. Using a cloud model means that data, voice and video from users are passed back and forth over the same channels at any given moment, which is something companies do not need to worry about when using a VPN.
Security has to be not only application and
data focused, but also comprehensive without disrupting the user experience. To mitigate
this potential problem, there should be additional protection between the cloud and the enterprise network as well as around the uni ed communications application.
While the bene ts of a cloud-based uni ed communications deployment can yield dividends both in reduced costs and increased productivity, enterprises need to make sure the migration
from the on-premises data center to the cloud is as seamless as possible. Ensuring that you have
the appropriate infrastructure in place will be incredibly bene cial down the road. Additionally, a phased approach can be bene cial to gauge and address user issues early in the process, as well as provide a fallback in case issues with critical legacy applications arise. ■
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enterprises to deploy new communications features to users across multiple locations.
While there are several business cases for moving to the cloud, businesses need to ensure that moving from an on-premises model to a cloud-based model makes sense for them before making the switch. It’s not e ective to settle on
a cloud strategy if it cuts operational costs, but incurs others by reducing productivity or losing pro t as a result of poor performance. Ensuring that your business has the correct infrastructure in place before migrating completely is essential. In particular, below are three considerations to take into account before making the switch.
USER EXPERIENCE
While small changes to the user experience may
for groups that will use these tools. By doing so, your business will be able to assess whether or not certain solutions make sense to implement for future use. For example, certain applications and services might make sense for one department, but not necessarily another.
In general, consulting employees ultimately helps develop a stronger roadmap for the longer-term development of your uni ed communications solutions. Understanding which applications make the most sense for your business will be helpful when making your decision.
APPLICATION AND INTEGRATION CHALLENGES
Successful cloud-based uni ed communications models enable users to access all of their
by Steve Prengaman, National Sales Manager, Panasonic
applications and services through one single interface, ensuring that operations are streamlined and e cient. While critical, delivering on this is not always easy when working with more than one service provider or vendor. e rise in the number of vendor solutions available leaves many unsure of which one is right for their business, which can present major integration challenges. As a result, managing this can take up time that could be better spent growing your business.
Before selecting cloud-based uni ed communications solutions, it is important to assess individual services and applications to identify how or if they can integrate with other platforms. Choosing the best solutions from multiple vendors will only be e ective and deliver the bene ts your business is looking for if they can meet these needs.
introducing
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