Page 13 - Telecom Reseller December-Janauary 2018

December/January 2018
Five New Application Partners Join TM Telestax RestcommONE Marketplace
Telecom Reseller 13
TeligentIP, Lumin.ai, Voxist, Somos Discovery, and InteliWISE bring innovative messaging and customer service chatbot capabilities to the Telestax ecosystem
AUSTIN, TX - Telestax®, the Restcomm company, has announced that it has
added ve more application partners to
the RestcommONE MarketplaceTM. e RestcommONE Marketplace o ers participating service providers a new business opportunity
by providing in demand real-time applications and solutions that are integrated into the RestcommONE Platform. Applications in the Marketplace are also available for purchase
by any Enterprise or Business looking to
add real-time communications to their applications and services. is new CPaaS- enabled computing paradigm blends traditional telecommunications with new enterprise applications to create and deliver real-time communications solutions that scale.
e RestcommONE Marketplace is currently
in use by application partners and service providers world-wide. e new marketplace application partners feature a diverse range of high-value real-time applications including chatbots, arti cial intelligence enhanced scheduling, and next-generation voice mail.
● TeligentIP – TeligentIP (formerly IPitimi), develops smart UC, business intelligence, CRM and messaging applications for carriers, contact centers and enterprise clients in several verticals (Telecom, Hospitality, Healthcare, Government, Education and Answering Services). TeligentIP o ers their fully integrated SMS and Uni ed communication services in a SaaS or API as a Service model.
● Lumin.ai – o ers an AI-as-a-service platform that augments a live-chat workforce by engaging end customers in a natural-language conversation. It can operate in two-way mode (conversing directly with an end user) or three-way mode (advising a live agent who is conversing with an end user). Lumin.ai boosts
capacity and quality, lowers cost of training and customization, and provides mechanisms for continuous improvement.
● Voxist – A smart and personalized voicemail application for mobile that replaces old voicemail systems. ink of it as a
virtual personal assistant – people calling
get personalized greetings and users get to
read voicemail messages thanks to the Voxist transcription service. Users access Voxist voicemail messages through the app, or through email when away from a phone.
● Somos Discovery – O ers multiple applications that enhance RestcommONE’s CPaaS functionality. Solutions include a cloud based multi-tenant virtual IVR/PBX, telephony reminder applications, SMS broadcasting,
SMS alerts, and telephony intercom security applications. Somos facilitates communication between companies and their users through mobile, conventional and Internet Telephony, generating value-added services that are scalable
and highly available.
● InteliWISE – InteliWISE heightens the
e ectiveness of e-commerce and customer service. InteliWISE o ers an AI-Chatbot Virtual Assistant, powered by a combination of natural language processing (NLP) and leading customer service technologies. Used for intelligent, automated, and live-assisted (Live Chat, Facebook Messenger) customer engagement and e-commerce, InteliWISE cloud-based solutions are deployed by global banking, insurance and retail enterprises and public sector organizations.
“It is exciting to introduce another group of powerful so ware application partners who have joined the RestcommONE Marketplace,” said Ivelin Ivanov, co-founder and CEO of Telestax. “ is contingent of partners, following our September announcement, adds to the breadth of innovative solutions that service providers, businesses and enterprises can
access and deploy through the RestcommONE Marketplace.”
A list of Telestax RestcommONE Marketplace partners can be found on the Telestax website at https://telestax.com/ecosystem/restcommone- marketplace-partners/.
More at https://telestax.com/. ■
GTT Expands Channel Partner Program
McLean, VA - GTT Communications, Inc. (NYSE: GTT), the leading global cloud networking provider to multinational clients, has announced the expansion of its channel partner program, designed to meet the unique needs of the channel segment. GTT provides partners with comprehensive sales support, dedicated account management,
an array of marketing resources and a comprehensive service portfolio.
ree regional vice presidents, each with extensive industry experience heading successful channel partner programs, will lead GTT’s channel partner program: Robert Westervelt, east region; Michael Gough, central region; and Roland Saenz, west region. GTT provides partners with a dedicated team supporting the sales process, including sales engineering, quoting, project management and client account management, as well as marketing support, including product training and promotional materials.
“ e indirect channel is core to GTT’s organic growth and a key focus for our company,” stated Eric Warren, GTT division
president for Enterprise. “We have upgraded our channel partner program to ensure the success of our agent partners, from initial engagement with GTT to direct support of our partners’ end user clients.”
GTT’s agent partners bene t from an expanded portfolio of cloud networking services including its industry leading SD- WAN o ering, which leverages GTT’s Tier
1 Internet backbone and extensive range of broadband and internet connectivity options to deliver greater bandwidth and improve application performance. GTT also added optical transport, low latency Ethernet services and DDoS mitigation to its portfolio this year and expanded its global network into Latin America and Africa.
GTT will feature its new program at channel events throughout the coming year including the 2018 Channel Partner Conference & Expo, where Rick Calder, GTT president and CEO, will be a featured keynote speaker. e keynote address will take place on April 18th at the Venetian & Sands Expo in Las Vegas.
More at www.gtt.net. ■
Vertek Corporation Partners With VeloCloud to Provide Remote Management & Monitoring (RMM) and Helpdesk Services
COLCHESTER, VT - Vertek Corporation, a leading provider of innovative telecom solutions since 1988, has announced that they have partnered with VeloCloud to provide Remote Management & Monitoring (RMM) and Helpdesk services to North American MSPs, VARs and CSPs utilizing VeloCloud SD-WAN. e Vertek RMM and Helpdesk service is
part of the Vertek eNOC (enhanced Network Operations Center) service suite which supports next-generation technology service assurance, focused on the dynamic needs of a more mobile workforce. e Vertek eNOC service can be implemented quickly as a turn-key service assurance solution which allows MSP, VAR and CSP channel partners to accelerate the speed and value to market.
“Vertek Corporation is very pleased to partner with VeloCloud,” stated Brad Soutiere, President & COO of Vertek Corporation. “We have been working with the VeloCloud team for over a year, learning and developing expertise on their technology, and seeing rst-hand
the versatility, scalability and adaptability of VeloCloud Cloud-Delivered SD-WAN. We can
see signi cant synergies the partnership will have for both companies.”
Ron Longo, VP of Worldwide Sales stated
that “ e Vertek process-oriented approach, industry knowledge, focus on the customer experience and exibility make them a strong partner. Vertek RMM and Helpdesk services provide MSPs and VARs a compelling option for outsourcing remote management, monitoring and helpdesk services for their SD-WAN solutions.”
e momentum of the SD-WAN market continues to accelerate as the customer base and deployments increase and become larger in size. Providing a rapidly deployable, best in class SD- WAN product combined with superior process oriented, customer-focused service assurance that is exible will be key to future success for both Vertek and VeloCloud.
Vertek is in a position to create a signi cant di erentiator in helping MSPs, VARs and CSPs realize their SD-WAN goals and accelerate their speed to market.
For more information visit www.vertek.com and http://www.velocloud.com/company. ■
Ingram Micro Brings Cognitive Mobile Security to Enterprise and SMB through IBM MaaS360 with Watson
Delivering AI-powered endpoint management is easy with Ingram Micro Cloud Marketplace, the world’s largest e-commerce platform for cloud services.
IRVINE, CA - Ingram Micro Inc. is helping drive AI-powered cloud technology with the addition of IBM MaaS360 with Watson on the Ingram Micro Cloud Marketplace, an
automated e-commerce platform that o ers more than 200 vetted cloud services to more than 44,000 resellers globally. is expanded relationship with IBM Security helps Ingram Micro reseller and solution provider partners deliver a leading endpoint security solution to their enterprise and SMB customers with ease and speed, thanks to the advanced automation
capabilities of Ingram Micro’s platform technology.
IBM MaaS360 is a comprehensive, cognitive enterprise mobility management (EMM) platform that seamlessly deploys devices, delivers productivity apps and enables content collaboration across endpoints, users, apps, docs and data. With the power of augmented
intelligence and contextual analytics from Watson, the IBM MaaS360 Advisor feature helps organizations identify risks, opportunities and e ciencies to make more informed decisions for their endpoint and mobile strategies. Supported platforms include iOS,
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