Page 11 - Cisco Tribune Q3

Telecom Reseller: Cisco Tribune
NEWS l PRODUCTS l PEOPLE l EVENTS
3rd Quarter 2016 11

Lage also notes that companies want to
continued GREEN with Cisco and has been developing its Video conferencing is not only an option to
consume these services in “bite size chunks”. from page 1
services on the principal of making the the old fashioned in person initial interview,
No one wants to buy more than what is complicated simple by making sure that it’s a replacement for the conference
needed, especially when a service such as Yorktel, are heading up that change in users get products that are functional
room and water cooler for teams that are
conferencing is in part justiied by allowing what Cisco calls “Breaking HR”. What and simple to use. In this case, if video geographically scattered. In terms of HR,
irms to trim unnecessary travel costs.
began as an internal initiative in Cisco, conferencing is to be used by HR, the video conferencing also means being able to
Lage believes that offering services such has now been shared with leading Silicon service must be easy for everyone to use and hire people who may not want to move.
as video conferencing must not only involve Valley companies at a recent conclave of require a minimum of technical support,
great experiences and cost justiication,
HR leaders in the region. In an interview if at all. It cannot be the overly complex MAKING IT SEAMLESS
but also being able to be a true technology with Denise Lage, Vice President of the conference phone that never gets used “When you are looking at a next gen
partner to the customer. “Our customers see Global Uniied Communications Strategy because “no one knows how to use it”.
workforce with new policies around lexible
us as a trusted advisor,” says Lage, because for Yorktel, I learned about how Yorktel is “Video is a huge application for scheduling, tele work, job sharing, all of
Yorktel strives not only to market its partnering with Cisco bringing change to recruiting,” says Lage. According to Lage, those applications and use cases requires
services but also provide long term guidance HR and beyond.
Cisco makes collaboration tools that Yorktel that technology goes beyond borders,
so companies can map out strategies as “Cisco has been spending a lot of time, sells its services around. Together, the that anybody can speak to anybody,
they modernize communications and work and have taken a lot of employee feedback offerings allow HR departments to leverage anywhere anytime,” says Lage. “We put
processes, division by division, enterprise to really come up with changing HR on its the power of conferencing. The HR team can a lot of thought around making sure the
wide. To that end Yorktel maintains a head,” says Lage. “We are in a much more conference with prospective employees, and technology works.” Referring to a recent
resources page with whitepapers, product diverse environment then we have ever had provide integrated experiences with social Yorktel whitepaper, “Finding Agility”, Lage
evaluations and a blog where customers can before,” adds Lage. According to Lage, there media, just as social media tools are playing points out that not only must technology
begin their research.
are now four generations in the workforce. a larger role in the process of candidate be present, it must be hidden, or at least
Looking over the big picture for IT, Lage The newest of these, the millennials, have communication. These same tools can be operating seamlessly and quietly in the
sees a central role for companies that can grown up alongside a wave of technological used by HR to work with a distributed background. If the user can only access
pull things together and offer them in a way change. “From pre-school to college they (the workforce over the course of people’s
tools, such as conferencing, by irst going
that reduces complexity. “All of these trends millennials) have had the very best tools. tenure with the irm, providing a way for through a series of complex, and probably
and services are converging and that’s They expect these at work”.
employees to talk directly to HR, to learn error or crash prone steps, then the
where Yorktel plays a role in making these An important component of the change about growth paths within the irm beyond experience is almost as retro as not having
experiences seamless and simple to use for that Breaking HR involves is video their local work site, and in some cases may the tools available in the irst place. “I want
the customer.” ■
conferencing. Yorktel is a video managed serve as a vital connection to employees who to be able to walk in, know that it’s going
Visit yorktel.com to learn more
services and cloud provider that partners
either telecommute or work entirely off site.
to work, press one button and its working”.

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