Page 25 - GSABA Builder Brief June 2020

Putting Our Clients First, Respecting Your Time.
Clarence Kahlig has focused on putting clients first since he started selling Lincolns and Mercurys at North Park in the mid-70’s, and he hasn’t ever lost that focus. The employees of the Kahlig Auto Group,
in San Antonio, New Braunfels, Castroville and the Rio Grande Valley are passionate about serving our clients and helping them find the best solu- tions to their automotive needs – for sales, service, parts or collision center – and then delivering with efficiency, value, and always with a smile! Over the years we have devel- oped services to make your life a little easier and more stress-free – we’d love the opportunity to earn your business!
Posted Pricing.
Our competitive, upfront, no-hassle approach to pricing our inventory. Our philosophy is that this reduces the
stress that has
often been
associated with
the car-buying
process – replacing it with a more efficient, and more transparent shopping expe- rience. We know your time is valuable, and we commit
to helping devote more of that precious time narrowing down to the right vehicle for you and your family, and less time on the back-and-forth negotiations of the past. Posted Pricing means every guest receives a competitive, upfront price based on current market research, so no one is at an unfair advantage due to negotiating skills.
48 Hour Return Policy.
Car-buying can be an emotional experience, and we of course want that new
set of wheels to bring you joy! We also know that sometimes purchases are
made with more impulse and less patience. Kahlig Auto Group wants to take that stress, and that regret out of the process. That’s why we offer a 48-hour return policy on all new and pre-owned vehicle purchases.
New Vehicle Leasing.
Often the most cost effective way to purchase
a new car, truck or SUV
isn’t to purchase it at all
– it’s to lease it. In-vehicle technology continues to change very quickly: leasing lets you come back for the latest technology in 2 or
3 years, without worrying about depreciation – that risk is borne by the manu- facturer on a lease. There often also are tax benefits to leasing, versus pur- chasing. Leasing isn’t for everyone, but depending
on your driving habits and history, it might be a great option. Our team has a lot of experience in explaining leasing in plain language, to help determine if it makes sense for you!
10-Day Trade Appraisal Guarantee.
We aren’t just selling vehicles, we buy them! Even
if you’re not interested in purchasing one of our vehicles, we’d
still be interested in buying yours. We’ll put our offer
in writing, guaranteeing it for 10 days. No games, no gimmicks – just transparent clear terms, reflecting a strong market-based trade / purchase offer. If you’d like to work directly with our office that just buys vehicles from individuals (“North Park Sell Now”), you can do that too!
Certified Pre-owned.
We believe strongly in the value of certified pre- owned (or “CPO”) vehicles, for those clients who prefer pre-owned over new. The additional checklist items we inspect in service, and longer warranty time that is added, provide great peace of mind both today, and for years down the road. Also we are usually able to secure better financing rates from our lending partners on
CPO vehicles – with rates that are close to what you see on new vehicles!
Pickup and Delivery.
Time is our greatest luxury, especially in today’s world that seems to get busier and faster by the year. Many of our stores offer complimentary pickup and delivery for mainte- nance and repair visits, depending on your distance from the store – we will come to your home or your office (your living room is often the most comfortable waiting room!). Your service advisor will then communi- cate with you on comple- tion status, handle payment over the phone (or online), and have your vehicle washed and delivered back to you – all for your conve- nience, saving you time!
Mobile Emergency Tech.
Our Lincoln and Lexus stores have a dedicated ve- hicle and technician ready for dispatch when one of our clients have a situation like a flat tire or a vehicle that won’t start. He’ll come to your driveway, your of- fice, or the side of the road to help, bringing the right size battery just in case.
Our goal is that each interaction you have with Kahlig Auto Group stores feels pressure-free, and leaves you remembering a professional, personal and fun experience (because driving is fun!) That’s the Kahlig Auto Group Way.
Members of the Kahlig Auto Group
That’s what we’ve always tried to do, and what we’ll always do.