Page 7 - Customer Care Booklet 2019
P. 7

Communication Protocols
As an an an organization Brevard Public Schools employees value the importance of timely communication and the commitment we share to take action promptly We consider our joint commitment to communicate information externally and internally as as well as as horizontally and vertically to reach the target audience We value and respect time constraints and commitments of others We use a a a a a variety of means to communicate important
messages exchange resources and solicit informative feedback It is our our goal to offer a a a a a a framework of of of of flow of of of of communication as an example of of of of our commitments A Scope
District Office Department
School Teams
Message
Office updates State mandates Recognition BPS metrics
Office updates Calendar events News trends
Critical incidents Awards/ recognition
Best practices School initiatives
Trends/Issues Data Analysis Staff Develop Who Delivers
Superintendent Cabinet
Directors Managers Supervisors
School admin Teacher leaders Support teams
Teacher leaders Curricular coaches Support teams
Venue
Email LTM LTP Video Meetings
Email LTM LTP PLC’s/LTM Staff Meetings
Staff Meetings
Internal comm Newsletters Bulletin boards
On site meetings Wednesdays
PD days
Audience
All employees School admin Resource personnel BPS teams
Dept staff
All school staff
All grade level/ department staff
Frequency
Weekly Monthly Quarterly
Weekly/Biweekly
Weekly/Biweekly
Weekly/Biweekly
b Ab
Mission: To serve every student with excellence as the standard
Brevard Public Schools 2019
































































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