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ASSOCIATE PROFILE: Citizens Energy Group
In 1887, Indianapolis civic
leaders came up with the idea of operating a natural gas company
as a Public Charitable Trust,
solely for the bene t of customers and the community. Today, this Trust lives on as Citizens Energy Group, a broad-based utility service company, providing natural gas, thermal energy, water, and wastewater services to about 800,000 people and thousands of businesses in the Indianapolis area. At Citizens, our vision is to ful ll the promise of the Trust to serve our customersandcommunitieswith unparalleled excellence and integrity.
Each year, CITIZENS ENERGY GROUP invests hundreds of millions of
dollars in its utility systems to ensure safety, reliability and protection of our environment. Their investments also provide thousands of good-paying jobs and support economic development across Central Indiana.
Citizens is making unprecedented investments in our community’s water and wastewater (sewer) infrastructure leading to immeasurable bene ts for the people and environment of Central Indiana.
OUR MISSION
• We provide safe, reliable services to our customers, while being good stewards of the environment.
• Wemaintainthelowestpossiblerates with sound nancial management.
• We build and renew our businesses to remain competitive, add value, and create the greatest long-term bene t for our customers and communities.
OUR VALUES
Safety
• Wecommittothehigheststandards
of safety for our employees and communities.
Integrity
• Weconductourbusinesswith openness and honesty.
Diversity
• Wetreateachemployeeand customer with courtesy and respect.
• Wevaluethecontributionsofeach individual in an inclusive culture.
• Webelievethatoursuccessdepends on valuing diversity in our work force, business partners and communities.
Teamwork
• Wecommunicate,collaborateand work as a team to provide superior customer service.
• WetreatallstakeholdersoftheTrust as partners.
• Wefocusonthesuccessofthe wholeTrust.
Quality
• We continuously improve our products, services and ourselves.
• We foster an environment where employees nd meaning in their work.
• We rigorously measure our performance.
www.citizensenergygroup.com
CITIZENS ENERGY GROUP
2020 NORTH MERIDIAN ST. INDIANAPOLIS, IN 46202
CORPORATE OFFICE:
(317) 924-3311
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