Page 30 - PCPA Fall 2025 Bulletin Magazine

5 DATA-DRIVEN STRATEGIES TO IMPROVE POLICE PERFORMANCE AND TRUST
5 Data-Driven Strategies
to Improve Police
Performance and Trust
By Lexipol Team
Law enforcement is an increasingly complex and highly scrutinized profession. To maintain (or rebuild)
trust with their communities, public safety leaders are expected to make data-driven decisions,
monitor and improve officer performance and provide timely, ongoing training. We scrutinize policies
and read reports, but are we really using the information we collect to its fullest potential?
PA CHIEFS OF POLICE ASSOCIATION
That question took center stage in the
Lexipol webinar, “Analytics for Devel-
oping Officers and Improving Agen-
cies: 10 Metrics That Matter.” Led by
Chief (Ret.) Aaron Ambrose and Chief
(Ret.) Michael Ranalli, along with Bry-
an Selzer, president of Performance
Excellence at Lexipol, the panel of-
fered important insights into how law
enforcement agencies can use data
to improve performance, prevent li-
ability and support their personnel.
Here are a few main points from the
discussion.
1. Data Isn’t About Discipline
— It’s About Development
One of the most important ideas
emphasized throughout the webinar
is that data is not being collected in
order to punish. It’s not about catch-
ing someone doing something wrong,
but rather about identifying patterns
and fixing problems early.
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