Page 11 - YourGuide to Amusement & Gaming October 2020

companY news
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Semnox Parafait to the Fore in Capacity Planning and Social Distancing
At a time when FECs as well as indoor and outdoor theme parks are facing challenges in implementing social distancing guidelines to ensure the safety of their customers and staff, Semnox’s Parafait suite of products can prove extremely useful.
For instance, the Parafait FEC and Park Management System can be effectively used for seamless capacity planning and implementing social distancing at FECs and parks. From pre-arrival to entry to exit, this system can help ensure your visitors have a worry- free experience. With Parafait, management can regulate and monitor the capacity of the venue thus, adhering to social distancing norms.
Meanwhile, Parafait’s booking engine enables visitors to book entry tickets and any entitlements via the online portal or the app. Customers can also cancel bookings or reschedule their visit if required. The customer can then claim the ticket at the entrance using the confirmation e-mail or text message with barcode or OTP. Facility staff can also be enabled to book slots for walk-ins at the entrance thus, significantly cutting down on queues and crowding at the entrance.
Semnox’s XCESS readers installed at the turnstile or the XTER RFID tag readers can be used by the
facility’s operations team to control all bookings. Tablet or traditional POS can also be used for entry management to ensure the number of visitors doesn’t exceed the capacity limit.
“The Parafait management system can assist parks and FECs to quickly adapt to the challenges posed by this unprecedented pandemic. In such difficult times, the speed at which businesses can earn the trust of customers becomes a crucial factor in determining how quickly they will bounce back. When visitors know that a particular facility has put in all measures necessary for social distancing, they will feel confident enough to have fun without worry,” says Kiran Karanki, CEO, Semnox.
Facilities can also make use of the Parafait Insights dashboard to help staff track reservations and plan accordingly. With Semnox’s digital signage, it is easy to display visitor count and safety information prominently at various locations across the park or center.
For FECs and amusement parks seeking to implement capacity planning, Semnox’s Parafait holds infinite possibilities that can help instill confidence in customers and get business back on track.
www.semnox.com