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9Warranty and Return Information
Warranty Notice
The Warranty below complies with the federal law applicable to products manufactured after December 31, 1976. This warranty gives you speci c legal rights and you may also have other rights which vary from state to state.
Chromalox Warranty
Chromalox instruments and controls are warranted against defects in workmanship and materials. No other express warranty, written or oral, applies with the exception of a written statement from an of cer of Chro- malox®, Inc.
Warranty Period
This warranty extends for three years from date of shipment from the factory or authorized distributor.
Limitations
Products must be installed and maintained in accordance with Chromalox instructions. Users are responsi- ble for the suitability of the products to their application. There is no warranty against damage resulting from corrosion, misapplication, improper speci cation or other operating conditions beyond our control. Claims against the carrier company for damage in transit must be led by the buyer.
Returns
Items returned to Chromalox must be accompanied by a Return Authorization Number. This number may be obtained from Chromalox’ Customer Service Department at the phone number listed below.
The Return Authorization Number must appear on the exterior of the shipping carton and on the shipping documents.
Defective items will be repaired or replaced at our option and at no charge.
Return the defective part or product, freight prepaid, to the following address: Chromalox, Inc.
1347 Heil Quaker Blvd.
LaVergne, TN 37086-3536
Phone: (615) 793-3900 Fax: (615) 793-3563
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© 2014 Chromalox®, Inc.
1-888-996-9258