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IN-STORE CURBSIDE PICK UP                                                                                         Fashion Associate Training Checklist for Store Managers



      Fashion Associates must complete the self-directed training to prepare for In Store & Curbside Pick Up. Use this checklist to ensure that all the basics have been seen and understood.

     Instructions: List the names of the fashion associates at the top of each column. As you validate each item, put an X in the corresponding box.


      # Follow-up elements for the training of fashion associates  Associate1 Associate2 Associate3 Associate4  Associate5  Associate6 Associate7  Associate8  Associate9  Associate10

       1.  Associate watched the introductory video.
           Associate has viewed the slide show for Fashion Associates:
       2.
           In-Store and Curbside Pickup.
           Associate is able to describe the steps involved in fulfilling a
       3.
           in-store and curbside order.
           The associate is able to describe the steps involved in
       4.
           processing an in-store and curbside order.
           The associate is able to complete the in-store and curbside
       5.
           pick-up steps in the QuickFind system.
           The associate is able to apply the best solution when a
       6.
           customer interaction is outside the normal process steps.
       7.  The asociate is able to process cancelled pick up orders.
           The associate is able to summarize the guidelines for
       8.
           managing store and curbside orders.
       9.
      10.






























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