Page 19 - Funeral Professional Development 2022
P. 19
HEALTH & SAFETY AND CUSTOMER SERVICE
Food Safety
Food Safety: An Introduction Food Safety: Personal Hygiene Food Safety: HCAPP
Food Safety: Premise
Food Safety: Storage
Workplace Safety
Fire safety
Data Protection
Chemical Handling Universal Safety
Practices
Customer Service
Business Ethics Customer Support Handling Complaints
19
Negotiation and Conflict
Negotiation Process Negotiation Skills Conflict
Resolution
