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Fiber Optic Connector Assembly Program (FOCAP)
Making a Good Thing Better
Our Post-Sale Technical Support also provides you with the ability to load the latest software upgrades, so you can benefit from new capabilities from Fishman.® This is a gift that keeps on giving, because Fishman® Engineers are constantly developing new features based on suggestions from customers like you. When new versions are available, the Fishman® Technician can make the upgrade remotely, as previously discussed, or send you a USB Memory Stick, so you can load the new version onto your SmartDispenser® yourself. A third option is for you to simply download the new version from the SmartApp® store on the Fishman® website. Again, whichever way you go, we make it quick and easy for you to get the most from your SmartDispenser.®
When a Little Face Time is Called For
Of course, a Fishman® Sales Technician can always visit you in person, but in a post COVID-19 world that may not always be an option. In those situations, the innovative remote servicing made possible by our patented AirFree® Technology with AlgorithmicControlTM provides you with a safe, contactless method of support. When you add it all up, you can be sure that none of our competition can provide you with the speed, safety and level of technical support that Fishman® can.
Technical
Support—Post-Sale
Fishman Corporation 192 South Street, Hopkinton, MA 01748, United States
US & Canada: 800.433.2115 | Worldwide: 1.508.435.2115 | www.fishmancorp.com 28