Page 10 - Prominence Member Guide - Washoe County
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Continuity of Care
If you are a new Medicare Advantage member, we need some information to make sure your transition from your prior insurer to Prominence (or from your old provider to your new provider) is as smooth as possible.
What is Continuity of Care?
Our Continuity of Care program helps ensure that you continue to get the care you need while you are switching health plans. Our team of nurses and medical directors will review the prior authorization for medical necessity and work with you and your provider to redirect services to an in-network provider.
The attached Continuity of Care form is for you to fill out and return to help us get to know you and your medical needs better.
Fill out the form completely, and do not leave any blanks. Please use N/A if the information requested does not apply to your situation.
If you have internet access, please visit our member portal at ProminenceMedicare.com to complete the Continuity of Care form.
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