Page 6 - Prominence Member Guide - South Texas
P. 6

EXTRA BENEFITS/OVER-THE-COUNTER (OTC) CARD
(Not available with the Giveback Plan)
In 2025 we’ve renamed our OTC card the Extra Benefit Card because members on our Plus plan and Extra Help plan, as well as our new Diabetes & Heart plan, can use their OTC allowance to buy healthy food as well as over-the-counter medicines and supplies. Members on our Beyond plan can use this allowance to buy over-the-counter medicines and supplies. Extra Help and Dual Plan members can also use this allowance to pay for utilities like power and water. If you are a returning member, please keep your current OTC card.
For new members, you will be receiving your OTC card in the mail. Please call the phone number included on your card to activate it as soon as you receive it so you can unlock all the benefits we have for you in 2025.
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