Page 102 - Experience Based Co-design - a toolkit for Australia

Experience Improvement
WHAT
A place to record changes to the services and facilitate tracking of improvements against experiences.
WHY
It records the actions of the group and becomes a project management tool.
WHEN
To monitor and keep track of the different actions.
HOW
1. Recordthenameofthegroup
2. Recordtheexperiencethatneedsimproving
3. Recordtheactions
4. Recordwhoisresponsible
5. Recordthedateagreed,whentheactionisdueandstatusofthe actions