Page 94 - Experience Based Co-design - a toolkit for Australia

SWIFT IDEAS
WHAT
SWIFT stands for Strengths, Weaknesses, Individuality, Fixes and Transformation.
Each improvement idea is assessed for its strengths and weaknesses, and its individuality (what makes it different). Fixes (solutions to the weaknesses) are identified and the improvement idea is transformed (changed).
WHY
The SWIFT tool enables you to:
Take a considered approach to all improvement ideas including out of the box ones. Assess your ideas against set criteria.
Make robust, well-informed and transparent decisions about service improvements. Select the most viable improvements from a larger list and improve them.
WHEN
Use the SWIFT approach when you have several good potential improvements you need to develop and prioritise.
HOW
1. Identify and list your improvements
2. For each improvement complete the swift analysis template
3. Identify which improvements to prioritise
Review the list for improvements that are higher value for both patients and staff.
OTHER CONSIDERATIONS
Have someone own and champion each improvement during the session.
Keep your descriptions of strengths, weaknesses, individuality and fixes succinct – a few words at most.
Allow anything from 15 minutes to an hour per improvement (it depends on both the improvement and the size of your team).
Split your SWIFT exercise into a few brief sessions rather than an extended one if possible (this keeps people fresh).
Make sure your focus on strengths and individuality is balanced with weaknesses and fixes.
Adapted with permission from healthcodesign.org.nz