Page 5 - BARMC Guide 2017 MOBILE

What's In Our Guide
WELCOME 1 OUR MISSION & VALUES 2
VISITOR INFORMATION
& IMPORTANT #s 3
RAPID RESPONSE TEAM 4 PATIENT SATISFACTION 4 FOR THE CAREGIVER 5 LET US KNOW! 5
DURING YOUR STAY 6
Calling Your Nurse 6 Telephone 6 Fire Safety 6 Flowers 6 Hospital Safe For Valuables 6 Lost and Found 6 Mail 6 Cafeteria 6 On-Call Room Service 6 Vending Machines 6 Medicines 6 Parking 6 Pastoral Care 6 Personal Belongings
& Valuables 6 Public Restrooms 6 Sign Language & Interpreter TELEVISION 7 CHANNEL PROGRAM 7
FOCUS ON HEALTH
HEART ATTACK & STROKE 16 QUIT SMOKING! 17 HOSPITAL INFECTION 18
NON-DISCRIMINATION 19
PATIENT RIGHTS
& RESPONSIBILITIES 20
PRIVACY 21 BILLING 21 KNOW B4 YOU GO! 22 DISCHARGE CHECKLIST 22 BEFORE YOU GO, TEACH & SHOW! 23 RETURNING HOME 23 AFTER HOSPITAL CARE 24
Speak Up!TM
e editorial content of this guide is the sole responsibility of Patient Engagement Solutions, LLC®. It is intended only for educational use. Please speak with your doctor before making any lifestyle or treatment changes. e people shown in the patient guide are models and are not known to have any health conditions. Images are for illustrative purposes only.
©2017 Patient Engagement Solutions, LLC®. Engage-Patients.com, 844-863-6424.
Bay Area Regional Medical Center is not, in any way, responsible for the advertisements in this patient
guide. Bay Area Regional Medical Center makes no representation or endorsement of any kind related to the advertised services, entities, or businesses. Bay Area Regional Medical Center receives no remuneration in exchange for any advertisement.
1
MANAGE YOUR CARE!
Ten Tips To Help You 8
PATIENT SAFETY
Tips For Your Doctor Visit 9 Prepare For Surgery 9 Choose Your Support Person 9
WASH YOUR HANDS! 10
Prevent Hospital Infection 10 Your Hands Can Spread Germs 10
MDROs, PREVENT FALLS,
RISK FOR BLOOD CLOTS 11
UNDERSTAND YOUR
MEDICINES 12
Look-Alike Sound-Alike Drugs 12 Drug Interactions 12
MEDICINE MINDER 13 APPOINTMENT KEEPER,
NOTES 14
YOUR PAIN LEVEL 15
How Bad Is Your Pain
On This Scale? 15
ADULT VACCINATION 15
Speak Up!TM is a trademark of e Joint Commission. All rights reserved.
WELCOME
Welcome to Bay Area Regional Medical Center
We know you have a choice for healthcare, and we are thankful that you chose Bay Area Regional as your hospital. Our goal is to provide exceptional care while making a di erence in people’s lives, and I hope that you have felt the warmth, respect and compassion from our team so
far in your stay.
The hospital opened its doors in July 2014 with 104 beds and is currently under construction to double the capacity, including expansion of the emergency room, operating room and cardiac catheterization lab, as well as a new Women’s Center with a NICU.
Designed with a beautiful, soothing environment, Bay Area Regional o ers some of the latest technology for physicians on the medical sta to provide advanced diagnostic and treatment techniques. For more information about Bay Area Regional Medical Center, visit www.BARMC.us.
Thank you for choosing Bay Area Regional as your partner in health.
Sincerely,
Stephen K. Jones, Jr.
Chief Executive O cer Bay Area Regional Medical Center