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SPEAK UP! If you have questions or concerns. Don't be afraid to ask questions until you understand.
USE a healthcare facility that has been carefully checked out.
It should meet The Joint Commission's quality standards.
PAY ATTENTION to the care you get. You are a part of your healthcare team, be aware of your care!
PARTICIPATE in all decisions about your treatment. Being aware of your care is the best way to prevent errors.
EDUCATE YOURSELF
about your illness. Understand your diagnosis, treatments and tests.
Take notes and write down any questions you may have.
ASK a trusted family member or friend to be your advocate. They can help you remember questions you want to ask.
KNOW your medicines and why you take them. Keep a list of your meds with you, also any allergies or reactions you may have.
Courtesy of e Joint Commission
RIGHT ID, RIGHT CARE!
• When you are admitted, an ID BAND is placed on your wrist. This ensures that
the RIGHT PATIENT gets the RIGHT CARE in the RIGHT PLACE, and
at the RIGHT
TIME. Be sure
you are correctly identi ed by
NAME and BIRTH DATE. If you are concerned—Speak Up!
• ALL employees of Memorial Hermann Hospital and PHYSICIANS who enter
your room should introduce themselves and be wearing a PHOTO NAME BADGE.
Be Aware
Of Your Care!
memorialhermann.org/northeast 281- 540-7700
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SPEAK UP!M, RIGHT ID RIGHT CARE