Page 135 - Tata Steel One Report 2024-Eng-Ebook HY

Business Operation and Performance Driving Business Towards Sustainability Corporate Governance Policy Financial Statements Attachments
Business Ethics
The Company conducts its business based on five core values of Pioneering, Integrity, Excellence, Responsibility and Unity under Tata Code of Conduct (TCoC). This code represents Company’s core values and principles that guide and direct the business operations for the Tata Group. This ensures that the Company operates at the highest level of ethical standards.
TCoC has been translated into Thai language in the same format as of the original version for easy understanding. A copy of the same has been distributed to the Board of Directors, Management Committee, Company’s Executives, and every employee. The distribution of this document has also been extended to external stakeholders both in the public and private sectors that conduct business with Tata Steel (Thailand). In the year 2023, TCoC was provided in e-book format and same was made available on the Company’s website. In addition to this, the Company’s management provides appropriate level of oversight and communication to encourage employees at all levels to uphold the Code of Conduct in day-to-day activities, in letter and spirit. This refers to the transparency, honesty, and fairness. All employees of the Company are required to attend ethics seminars and have been tested accordingly. Furthermore, employees are required to sign a pledge to abide by the strict guidelines set out in the Code of Conduct.
Tata Code of Conduct is continuously modified and improved to reflect the cultural norms and rules that change. In the event, the Company’s Code of Conduct is violated, a report must be made to the superiors according to the Company’s hierarchy. Since 2008, the Company has established an Ethics Counselor to encourage employees to send complaints or report on actions that violate the Company’s Code of Conduct.
Furthermore, the Company has a “Whistleblower Policy” for the Directors, employees, customers, suppliers and other stakeholders of Tata Steel (Thailand) Public Company Limited Group to safeguard employees and external stakeholders who may choose to report on the
violation or possible violation of the Code of Conduct to the Chairman of the Audit & Risk Review Committee or the Ethics Counselor or to Company’s other specific units safely and practically.
Since October 1, 2017, The Company started TCoC Helpline to connect employees, contractors and partners to the third party who is independent from Tata Steel (Thailand) Group and an expert in taking note of the code of conduct violation from employees or other stakeholders. The TCoC Helpline Services can be availed by a call on 1-800-292-777 (Toll Free) or 0 2677 2800 available on Monday-Friday from 08.30–17.30 hrs. (Except Public Holidays) and via email address tell@thailand- ethicsline.com. Alternatively, the users can make a report via post P.O. Box 2712, Bangrak Post Office, Bangkok 10500. The whistleblower’s identity is not recorded to ensure confidentiality and the whistleblower’s identity remains anonymous.
Anti-Bribery and Anti-Corruption
The Company operates fairly and transparently by enforcing covenants relating to the prevention, stopping, and investigating of racketeering, corruption, and bribes. In addition to this the Company established a clear policy that discourages bribes and all forms of corruption. Furthermore, the Company also cooperates with both the public and private sectors to build standards on clean business conducts.
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