Page 48 - Tata Steel One Report 2024-Eng-Ebook HY

Business Operation and Performance Driving Business Towards Sustainability
Corporate Governance Policy Financial Statements Attachments
Community Support and Corporate Social Responsibility (CSR)
The Company has a policy to conduct business with social responsibility, adhere to measures from all sectors to apply and improve business operations regularly, create sustainable business and community development. All employees participate in community development and social responsibility activities as part of laying the foundation for sustainable business operations.
The company's CSR initiatives focus on strengthening relationships with communities near its workplaces through four key mission categories: supporting local traditions, culture, and education; promoting health, safety, environmental conservation, and natural resource restoration; enhancing livelihoods and skills through entrepreneurship and training programs; and fostering diversity, equity, and inclusion by empowering underrepresented groups and promoting employee well-being. These efforts include organizing cultural and religious events, contributing to educational infrastructure, running environmental and wellness programs, supporting community enterprises, and engaging with marginalized communities such as women, minorities, LGBTQ+ individuals, and people with disabilities.
The Company has conducted a satisfactory survey of its Corporate Social Responsibility (CSR) activities in the communities near the plants. This has been done to understand the problems and needs of the community and to develop CSR activities. Communities recognize the benefits and importance of CSR activities in various dimensions which include generating income for the community, development of public utilities, promoting education, waste management, promoting safety, supporting various community activities, environmental conservation, and occupational development. The overall satisfaction result was 85%.
The Company values the voice of the community and accepts suggestions to improve the Company’s performance system and manage public issues. There have been no complaints from the community.
Employee Wellbeing Human Rights and Labor Relations
The Company prioritizes employee’s health and wellbeing, which is essential to excellent performance, long-term growth and sustainability. To create awareness on health, wellbeing, safety, and functional skills, various training programs have been arranged such as Health Talk & Workshop: How to eat healthy, stay fit and live well / Body Composition Measurement and Financial Wealth. The Company listens and responds to employees’ voices through various engagement platforms, including Employee e-Dialogue sessions, 'VP Meets Employees' forums, and regular Welfare Committee meetings, fostering two-way communication and addressing employee concerns, suggestions, and well-being initiatives. The Company organizes a range of activities under the Women Committee's action plan, including a Knowledge Sharing Session led by female employees and a Self-Defense Class to promote empowerment, personal development, and safety.
Governance & Economic Dimension
Customer Satisfaction / Customer Relationships
The Company ensures customers’ involvement in developing and delivering innovative products to continuously meet the needs of the customers. For example, Seismic Rebar that enhance safety for customers, Cut and Bend product that helps reduce the waste of unused steel from cutting and bending at the site, Deformed Bar Grade SD50 that has higher strength
46 Tata Steel (Thailand) Public Company Limited