Page 76 - Tata Steel One Report 2024-Eng-Ebook HY

Business Operation and Performance Driving Business Towards Sustainability Corporate Governance Policy Financial Statements Attachments
Ethical business conducts. In the past year, all new employees received training in the said topics and passed the examinations. Accordingly, all 1,070 employees (as of end of March 2025) or 100% have been trained and tested in all matters relating to Ethical business conduct.
Currently, the training of TCoC and other related policies have been extended to contractors’ employees, partners, and customers of the Company. In the financial year 2024-25, the Company arranged communication sessions with customers, vendors, contractors at operation level, and contractors in annual meetings for clarification of the Tata Code of Conduct and related policies. The Company also continuously cooperated with Thai Private Sector Collective Action Against Corruption Council (CAC).
TCoC Awareness Through Communications And Activities
The Company communicates the topics related to TCoC to all employees via “TCoC Newsletter” by monthly and Ethics Pause during meetings, for example, monthly meeting of plants and other Divisions, TCoC workshop. “Ethics Months” is arranged from July - September period every year to reinforce awareness of TCoC and related policies. In financial year 2024 - 25, there was a campaign under the theme of “Ethical culture builds a sustainable future.” The Company regularly informs the stakeholders on the change of the Ethics policies. The Company has increased the communication channels for stakeholders to be informed about summary of complaints cases and investigations, including action taken in case of TCoC violations.
Whistleblower
The Company has developed a mechanism for the involvement of stakeholders to communicate on unethical conducts under “Whistleblower Policy”. All stakeholders can offer suggestions or make complaints of unethical actions to the Chairman of the Audit & Risk Review Committee or Ethics Counselor or use “TCoC Helpline Service" operated by a third party, who is independent from Tata Steel (Thailand) Group and an expert in taking note of the code of conduct violation from employees or other stakeholders. The whistleblower’s identity is not recorded to ensure confidentiality and the whistleblower’s identity remains anonymous. The Company has another channel for stakeholders to raise misconduct or unethical behavior through the Company’s website: www.tatasteelthailand. com. In the financial year 2024-25, the Company received 1 complaint. The complaint was investigated by Committees that did not have any interest related to the cases. The investigation result was reported to the Audit & Risk Review Committee and the Board of Directors.
74 Tata Steel (Thailand) Public Company Limited