Page 22 - Company Corporate Brochure 2022

Quality | Service | Innovation
certification &
quality
The highest standards of quality underpin all of our manufacturing processes and products, backed by 3rd party certifications across the key markets in which we operate.
In a business where lives are at risk, nothing can be left to chance. Over the years, we have worked hard to build and nurture a reputation for unrivalled product quality assurance in our sector.
To this end, we are BSI certified to the latest ISO Quality, Environmental and Health and Safety Management Systems.
Quality is embedded in the design phase and disseminated throughout the product realisation process. Utilizing Concurrent Development and Design for Manufacturing (DFM) techniques, we ensure that quality is maintained throughout the product development cycle, including the supply chain and the distribution network.
We work closely with all suppliers and subcontractors to achieve on-time delivery of quality components and processes. Kaizen cellular assembly with ‘single piece flow’ and a ‘continuous improvement’ philosophy are also key components in our quality assurance process.
As an integral part of our assembly process, each individual alarm is tested and calibrated in the relevant environment in which it is expected to operate – that is Smoke, Heat or Carbon Monoxide. Every single alarm is tested at multiple points to ensure it meets the highest quality standards.
Our final in-process and random checks ensure that the highest levels of quality assurance have been applied, which is reflected in consistently impressive ‘almost zero’ failure rates in the field.
We further recognize that expert training in the use, installation and maintenance of our products plays an essential role in an end-to end quality assurance regime. To this end we have a long history of providing accredited training courses to the industry in the markets in which we operate.